August 2025 by Lesley Greyling
I've always loved Currys and bought a lot from them. But I bought a washer-dryer there 15 August. I also bought the care and service package at £20 a month. It was delivered 17 August, late afternoon. I paid for delivery and installation. I excitedly used it next day and dryer won't work at all. Wauted an hour on the Currys line with no answe. No answer from online chat. Drive all the way back to Currys and they have offered almost NO SUPPORT. I had to deal with the supplier, Hisense. All calls and emails in my time at my cost. Hisense said they'd send someone to look at the machine, but they've contracted their engineer repair service to Pacifica. Pacifica told me they'd be here yesterday, 29 August and gave me a 4 hour period they might come, and told me they'd charge £99 if I wasnt there. Then they sent a text late Wednesday night to say theyd come next Tuesday 2 September. I took a day's unpaid leave that I couldn't cancel and will have to take another on Tuesday. Nobody has yet been to even look at the machine and Currys doesn't care. I can't get through in the phone to even complain to Currys and at the store they tell me there's nothing they can do I must speak to Hisense. Very disappointed. Very angry.
August 2025 by Jack Whapplington
Incredibly friendly and experienced staff member Vogue was helpful to me in showcasing items and verifying some things she uses personally. Helped with multiple items and just all round pleasant to be around.
August 2025 by Jamie Hudson
Tried out some items i bought and they didnt work for intended purpose and i lost out on £60 cause they didnt have the original cardbpard boxes which cost next to nothing in value so they got to keep their profit i will never buy from here again the boxes were not designed to be used you made a fool out of me once but never again go to amazon at least they accept returns
August 2025 by Vicky Longthorne
I ordered a new fridge last week for delivery today, 14th August. I was given a 4 hour window for delivery this afternoon, so I waited in. Twenty minutes after delivery should have been made, I phoned the call centre and was told it was not scheduled for today and it was out of stock. At no point did it say it was out of stock when I ordered it.
Speaking to the call centre, I was told it wouldn't be delivered until the 19th. I explained I would only be at home in the morning but they wouldn't give me a definite morning slot, without paying extra, when through no fault of my own the delivery didn't arrive when stated.
My old fridge was picked up today to go to its new home, so I am now left with no fridge for 5 days, in this heat.
As a goodwill gesture they surely could have given me a definite morning slot.
If there was a choice of no stars, I would have given it and will never buy from Currys again.
Disgusting customer service
August 2025 by Peter chandler
Great business team always there to help
August 2025 by Deb Litman
Had what we needed. Genuine Apple product ??
August 2025 by Mike S
Ben charged my credit card twice which I saw and he assured me it would only actually process once - of course it went through twice. I do not live near chesterfield and Currys are impossible to speak to. 22nd July 2025. Invoice 270468727. Transaction 445245240. Please resolve
July 2025 by Sasha Parker
Super friendly. Had a slight emergency with my phone not letting me open it and I couldn't get home, went to the Repair and Support desk. The lovely member of staff there, Pam, helped restart my phone when I couldn't. Made me feel so much better.
July 2025 by Chelsea Morgan
Had the best customer experience with olly in store today me and my partner came in for a new phone as mine had completely broken he was so so patient with us even tho we were being such a pain I can only thank him so much for the support he gave us while I was unable to access any of my info to purchase the phone on credit due to my current phone screen not working and being unable to access anything best customer service we?ve had in a while even leaving without a phone he was incredibly apologetic and we still left with a smile on our face thank you so much olly for taking so much time out of your day to help us today !! :)))
July 2025 by Jilly K
Helpful staff .
Good value
July 2025 by Daniel Bayfield
Nice tv easy support around the shop
June 2025 by ryan wheway
Has most things helpful staff
January 2025 by Sian Lewis
Absolutely shocking service. Whoever is the store manager should be ashamed of their work.
Apparently they had an internet issue and only had 2 tills working. There was about 5 people walking around in ?here to help? hi-vests, that were nothing but useless. We were then karted half way across the shop after 20 minutes to another till to get a refund. Why one of the useless ?here to help? employees couldn?t have sent you in this direction to start off with to save time is beyond me. Whoever is the store manager needs to learn how to manage the store.
There were 4 employees laughing and joking behind the tills whilst customers were waiting over 20 minutes to be served. Ridiculous
January 2025 by Sara Guest
Good store. Lots of items to lmconsider. Staff are not too pushy.
January 2025 by Danny
Went in on Thursday and the guy who sold me a pair of jabra elite 10's was super friendly and wanted me to let him know if they're any good, 10/10 and was perfect for my flight
