October 2023 by Christine Francis
Ageism in abundance recently by a member of their staff. As my pet hate is being spoken to as if I?m 100 and live in the 1960?s ( I am very likely far more tech savvy than she was) , this propelled me to change to a different pharmacy where their staff have a totally different attitude to older people.
October 2023 by Susan Cooper
I've been using this pharmacy regularly for some time now and I've always found the staff friendly and helpful.
September 2023 by T T
When trying to have a discreet conversation with the counter assistant it was relayed to the pharmacist in a very loud and unprofessional manner, the pharmacist?s response was equally loud and unhelpful, I couldn?t get out of there fast enough, felt completely humiliated.
September 2023 by Kate Jenkins
This is a review of the Buxton Derbyshire Peak Pharmacy on Scarsdale Place. My experience with the staff here on 14/07/23 was awful. They were unhelpful and cruel. I urgently needed three NHS prescription items for my very unwell 3 year old who was with me. One of the items they only had 60ml. My prescription was 120ml. They made us jump through hoops to get the medicine from them - we actually ended up collecting the third item the next day after the doctor had to phone them as they did not want to part with it. This was only because the 60ml was more expensive for the pharmacy to dispense. I'm very angry and upset by the experience and will not use this pharmacy again. I would recommend Boots in Spring Gardens for kind efficient service.
August 2023 by Joseph Jackson
Don't deserve one star, very rude & angry staff , tawards the public.people travel along way for medication & get turned away.The need training in politeness.& Stop looking at costomers like there dirt.
July 2023 by Jason Smith
Shambolic! Used this place once and will never set foot in there again. There are thankfully a couple of alternatives in Buxton so will use them in future I would recommend avoiding this place if you can. Staff obviously very unhappy and service is terrible as a result. Unprofessional and tell lies to cover up their incompetence. Would rate as zero if possible.
July 2023 by Craig Taylor
On my visit recently, some (not all) of the staff were rude. Also sniggering in the background. Some of those ladies are in the wrong job.
February 2023 by Oscar Rentz
Choose a different pharmacy.I repeatably find a staff member here to be facetious & belittling. I?m sure this isn?t true for all of the staff, but I often visit this branch in a vulnerable state and find this persons approach to be toxic.I don?t believe they should be front of house considering they deal with many people in compromised positions. I certainly don?t like the idea of my relatives going through the same experience.I?m happy to walk the extra distance to find somewhere else.
February 2023 by Beth Taylor
I always find (some of) the ladies in here really unnecessarily rude. No matter how nice you are they?re just really short & rude - there were elderly people in when I went in & they might be the only people they?d come in contact today, a bit of kindness goes a long way!
August 2022 by hannah manford
I've been in this pharmacy many times and never have I been greeted with such rudeness as what I was today.i was advised by my doctor to get a hay-fever tablet that can also help with temporary sleeping problems but my doctor said get it over the counter instead of on prescription as it will be cheaper.the pharmacist came storming over and rudely said to me woth bad attitue"what do you want them for????" I explained my situation and she said "no I'm not comfortable selling them to you .She then stormed off and didn't even explain why or say goodbye to me but left me stood in the shop infront of everyone else embarrassed.her attitude is terrible qnd the way she speaks to customers is appauling .in my opinion ion she needs sacking as working in a customer facing role like that she needs more training on how to be friendly ,professional and helpful to paying customers.it has put me off ever going back in here again
July 2022 by Andrew Kelly
Friendly and helpful staff. I had come on holiday to Buxton without my usual medication and the staff sorted me out with an emergency supply. Such a relief thank you!
February 2022 by XxpotatoxX .31
Fantastic pharmacy! Staff are always helpful and polite, and throughout the difficult times of the last couple of years during the pandemic they have still provided a top class service to me and my family. Always worth a visit to see the lovely range of gifts and household bits they have for sale too
February 2022 by Phoebe Goddard
The service is great and the staff members are lovely. Nothing is too much trouble.
January 2022 by Dan
Rude and grumpy staff member. The lady with the dark curly hair was incredibly rude to my partner, the young apprentice and another customer. The pharmacist was so helpful and the blonde lady. Just the dark curly haired woman. My partner saw how angry she was at the fact we had arrived at 12.55 and they close at 1pm. She apologised twice and explained but the grumpy and rude lady didn't even acknowledge she had tried to apologise....., we had been sent to Buxton from the Chapel branch as they didn't have what we needed for our 9 month old baby. All she wanted to do was lock the door before 1pm and go home on the dot. Think a customer facing role is not for her and shes in the wrong job. Disgraceful service.
October 2021 by Andy W
Let down by one extremely rude member of staff. I went in for some cough medicine. Being served by another colleague in the store. She asked if I had a chest cough. Then this rude person intervened and starts mouthing off saying I need a PCR test. I explained I had done a lateral flow test and she then stated having a cough is a symptom. I explained so is having a cold. I'm doing lateral flow twice every week, I'm part of the government testing program. This member of staff is downright rude!!!!
