April 2023 by MSP Wroxham
Very disappointed with the attitude of the staff here. On holiday and needed an emergency script for my disabled mother who has COPD. They didn't want to help at first saying "it was at the pharmacist's discretion". I stood my ground as I'd been helped there over two years ago without issue. They used the same excuse of the phone lines being down and were unable to call my local surgery to authorise an emergency script, at which point I offered my mobile. They did the script but then had the cheek to charge for it. My mother's 82 for heaven's sake and exempt. Outrageous and a very very poor show. They should be ashamed of themselves. Should have gone to Boots I guess. Now I know.
March 2023 by H Fox
Had private medication given to another family member in my household without that family member requesting or my consent. GDPR - not being followed.Never answer the phone!I have been in there waiting for medication to literally watch them ignore the ringing phone, to instead do nothing and chat with each other.
November 2022 by Karen Horden
I would like to say a VERY BIG THANK YOU to Liz for always going that extra mile. ?You are a STAR? and deserve a gold medal for everything thing you do for your customers ????!
November 2022 by Wendy Barton
Just had Covid chat and injection. Jendi was purely perfect ?
November 2022 by Steve Capewell
Excellent
November 2021 by emma L
Kind and very helpful
November 2020 by Andrew Nicholson
I would just like to thank all the staff if it wasn't for your help and knowledge my holiday would be ruined you are a credit to the company thank you ?
