November 2023 by Kerry Bodill
The worst service ever!Every time i go to pick up a prescription, there is an issue!!Went today to pick up a prescription that was sent over 3 days ago, it wasn?t ready, got told the pharmacist was on his dinner, so they couldn?t give me my prescription until he was there! So had to make another journey to pick it up, why wasn?t it ready when it was sent over 3 days previously?And i only gave it one star because i had to, to proceed with the review!Reading other reviews, it?s about time something was done about this shambles of a chemist!!
September 2023 by Cosmopolitan Upholstery
God this place is terrible, always has been under every management, I went in yesterday to get my prescription and wouldn't even take cash and actually refused to give me what I needed, absolutely ridiculous.
August 2023 by Alix Roberts
Very helpful pharmacist and assistants who sorted out emergency medication via 111.
June 2023 by Motorhome Junkies
Rubbish service, I rang in the morning to see if my prescription had arrived, yes they said, you can pick it after 1 o'clock. Went to pick it up in the afternoon, sorry one of your items we don't have in stock. Why did you not tell me that befor I made the 25 mile round trip!Well we can't ring everybody was the reply!!!!
February 2023 by Scoot
Most definitely THE worst chemist I have ever had the misfortune to visit. The first few times I let it go but the same shoddy service EACH and EVERY time? NEVER AGAIN - I shall make Boots from now on.
February 2023 by Sanju Sharma
I walked in to the pharnacy and I thought how lovely beautiful looking ladies they are and I wished I could work with themAnd they were so helpful
January 2023 by Garry Sanders
Just awful. Slow to get the prescriptions. Always forget something off the prescription. The most annoying thing is I dropped my slip off 7 days ago and they still tell me to wait because they don?t have the thing I need
January 2023 by Carrie S
Better off going to Boots. I had to take a prescription in for Antibiotics that was really important that I started taking them immediately (Boots had closed by the time my Dr appointment had ended). Lloyds Pharmacy was full of people complaining about various things. Loss of prescriptions being the main one. When I finally got to the counter, I was told it would take at least a week for the prescription to be made up. The older pharmacist came over took the prescription out of the assistants hand and made it up immediately. The counter staff are literally making the Pharmacists jobs more difficult than they already are.
January 2023 by adi lati
Excellent service. Pharmacist provide such a useful information I can look into. Good customer care and help.
August 2022 by Laxman Stretch
had my prescription transferred to them as i was nearby. i rang and they gave some story about how they have got my prescription, but, because they can't print it, they cant give it me, and to go somewhere else where they can print it. i will visit in person so they can explain.
August 2022 by Lucy Rimmer
Absolutely terrible service.I submitted my repeat Prescription a week ago. I didn't get any notification to say it's ready. I called several times to check and no one answered.I decided to leave work early to go and collect my Prescription, only to find there is no Pharmacist and they don't know when they will have one!They cannot cancel my Prescription to send it to another Pharmacy, so I'm left without critical medication.This is not acceptable service.
July 2022 by Karen Hames
Went to collect a prescription I took in 2 weeks ago to be told that I hadn't dropped anything off and there was no collection for me. They said it must have been misplaced by staff. Great a document with personal details on. I told them it was medication for diabetes to which I was told "we don't carry that, get another prescription from the doctors and take it to another pharmacy ". Funny how they knew what the medication was as I had never told them. Disgusting attitude and rude
July 2022 by Ian Bailey
Terrible service completely unhelpful and uninterested, went out of there way to be awkward and made me feel extremely uncomfortable in front of other shoppers, by contrast I went to boots and had a great experience where pharmacist was helpful and resolved my problem quickly, easily and with dignity and respect?. What a disgrace this pharmacy is?.. Avoid at all costs, see other reviews that have been posted recently and stay away!!! Lloyds Pharmacy this is an embarrassment to you, your Area Manager needs to spend time retraining the staff here?. You can do better than this!!!!
July 2022 by Laura Speight
Unhelpful, my prescription had not been sent over ( not the dispensers fault) but the attitude and the way I was spoken to because I wanted them to check the system or issue an emergency prescription was disgusting. Told I would be thrown out of the shop if I was to continue to be awkward (stressing I had no meds, not my fault!) I know that they can issue an emergency prescription as I have had it before the last time the same mistake was made. Saturday 12pm16th July 2022
July 2022 by Richard Paine
Absolute joke. I am sure it is not their fault entirely, however they are still Lloyds. So many people get told to come back for their meds next week. Well that just isn?t good enough. Wish we could do the same to our health issues, ?go away and come back next week. I don?t have meds to treat you, so try again next week.?The staff are polite and friendly, and that is the only positive that I can give.
