March 2024 by Stephen Clarke
Great company to purchase from. Excellent company service and offers available. Kristie always made herself available to answers any queries I had. Would definitely use again and highly recommend.
March 2024 by Kev Doyle
EDIT: After leaving the below 5 star review, I must admit that I could not have been more wrong about this company!! A delay of 1 month on delivery of my watch is not an issue, delays happen all the time, HOWEVER, in asking for updates emails barely get answered (nearly a week in one case), and then when the watch finally arrives, they hit me with the fact that my payment (1 month ago) was not classed as secure and therefore could they refund me and I pay again (adding another delay in receiving the watch). I have now asked for a full refund, which of course has not been responded to, so will buy again elsewhere. Summary: Sales service = Amazing!! After sales service = Non existent!! Now a generous 2 star ??Having looked for a watch a while, but unsure where to purchase due to living in Kenya, I was given Luke?s details by a friend. He immediately made me feel at ease knowing that he had shipped to this location previously. He made the transaction smooth and trouble free, and from first contact, the transaction was completed with 10 minutes. Luke replied to emails within minutes, and his communication was clear and precise. If only all purchases were this easy!! Thank you!!
March 2024 by jean christie
Very pleased with service received from this company and very happy with the item I ordered.
March 2024 by nicholas scott
I have made many purchases with C. W. Sellers, I have always had excellent quality watches and much better service.Thank you, C. W. SELLORS.
March 2024 by Kris Dalziel
I needed help with a purchase, the watch was for my wife, Kristie was fantastic and helped me get exatly what I needed and psoted exactly when it would arrive in time. Thank you.
March 2024 by Nikki Brown
My experience and interaction with Kristie from start to finish was exceptional. Speedy response to queries and kept me updated on delivery. Very competitive price for the Oris watch I purchased price matching with an other company with no issues.
March 2024 by Ray Dalton
Great service from Kristie. 2nd watch from C W Sellors in a few weeks and will be back
February 2024 by Dave Thompson
Fantastic service from Harriet when I bought my new watch. She dealt with my situation really well and I'm very pleased with the service. Thank you Harriet.
February 2024 by Omobola Adekanmbi
Hello everyone,I would like to advise you to exercise caution when considering a purchase from this company or Jura watches. Make sure you are absolutely certain that you will not need to return the item before making a purchase. I initiated a return process three months ago and have sent numerous emails without receiving any resolution. My funds, totaling over £700, remain tied up in this matter. I strongly recommend avoiding this company to protect yourself from potential complications.
February 2024 by Alan Bowers
It can be hard to offer a luxury experience when time constraints and convenience push customers to shopping online. However, I feel my experience making an online purchase from CW Sellors was every bit as personal as if I'd been sat in a showroom. After trying with no success for some time now to purchase a fope bracelet in a size smaller than is normally held in stock, I finally found someone who comes make to you with answers to your enquiry when Kristie followed up on an online enquiry I made. Kristie worked really hard following up on my enquiry and returning calls and emails very promptly and efficiently with honest answers. When my original selection wasn't available in time she helped to find an alternative and made it very easy to complete the buying journey. She really is a credit to the company.
February 2024 by D & F Smith
I had a wonderful experience purchasing the Hamilton Murph for my husband as a Valentine's Day present. Jack was incredibly patient and kind, making the process enjoyable and straightforward. As someone who typically relies on Amazon for expensive purchases, I found buying from C W Sellors to be a refreshing and pleasant surprise. Many thanks to Jack for his exceptional service. Felicity
February 2024 by Chris Hudd
Very pleased with the Jack who was very helpful and polite, all of my questions were answered, so on the whole very pleased.
February 2024 by Ken Rogers
I ordered a Barrington watch winder from here (online). I received order confirmation. Over 1 week later nothing had arrived nor any communication from them. I phoned & was informed they were awaiting delivery information from Barrington & couldn't provide any update as to when I would get my order. I checked with Barrington & stock has been available throughout. I was offered a lesser item at the same cost, I declined & requested a refund. I was then informed I'd have to wait 5 working days despite my payment to them being instant. POOR communication, POOR service. AVOID traders like this.
February 2024 by Karl Petre
I have nothing but praise for this CW Sellors, I purchased a Tudor FXD black face via preorder and not only did they keep me informed of the progress of the order, but also gave me a £250 voucher, even though this reward had come to an end. Great customer service, thank you.
January 2024 by Ashlea Gotham
Carmalena was fantastic, very polite and really did want to help me through the whole process. I felt she did everything and more and all was very much appreciated. Thank you! Amazing experience shopping today.
