March 2024 by Georgina Wain
Great service everyone was very helpful !
March 2024 by Julia Bott
An excellent experience when I needed a Tag battery replacement at the last minute. The watch was starting to jump on the second hand 4 days ahead of a holiday and needed to be sent away. The team understood my issue and went above expectations providing an exceptionally fast turnaround and the watch was returned to in time. Great example of a local business providing exceptional customer service. Thank you.
March 2024 by Kay Boulton
I purchased my diamond ring from avanti yesterday after visiting the shop several times over the past few months to discuss my requirements with several of the nice staff employed there. I mainly dealt with Karen, and I made my purchase with her yesterday.She is so lovely and friendly but at the same time professional and very knowledgeable about the jewellery. She never rushed me and was always happy to answer my questions in an informative way.This is my second diamond ring purchase from a avanti in the last year and I would recommend this jewellers for their wide range of jewellery items, excellent bespoke service and prices to suit all budgets.Very satisfied customer!
March 2024 by Richard Ward
A big thank you to Dawn and her colleague for the excellent customer service I received last week. Dawn gave me a warm welcome when I entered the shop; she advised on the best course action and the options available and her assiduity enabled me to leave he shop with great satisfaction knowing that Avanti would resolve the problem which they did very quickly. I now have the watch back on my wrist working perfectly !Thank you Dawn for your superb service.Kind regardsRichard Ward
March 2024 by Ellie Lawson
I took my ring to Avanti to get resize and I received an amazing service from Karen. So helpful and friendly and I receive the ring back in an immaculate condition. Very impressed and I would highly recommend.
March 2024 by christina ChristinaM
Absolutely love this place. The staff are exceptional.I wanted to have a ring made out of my mums diamond earings.The staff guided me with their knowledge and expertise into designing a fabulous bespoke ring which will forever remind me of my mum.Thank you so much.
October 2023 by lavenderblue777
Absolutely delighted with the beautiful jewellery I have purchased from here, the 1st Class Jewellery Repairs & the exceptional Customer Service, I wouldn?t go anywhere else. Well done Alan & the team, 40 years in the business speaks for itself. From one very satisfied customer!
October 2023 by Mark Ledger
I got my engagement ring from Avanti and it was absolutely brilliant service from start to finish! Jo was extremely friendly, helpful and patient with me each visit in store and with her emails. Nothing was too much trouble and all information I wanted and needed was there for me to make the important decision which was backed up with my now fiance saying 'yes' and loving the ring which fit perfectly. The gift bag with fizz, chocs, candles and more was the cherry on the cake! Alan (the owner) was also involved on 2 visits to the store and was really friendly, helpful and informative too! Thank you so so much for everything! We'll be back to get our wedding rings!!
October 2023 by Gillian Fox
Excellent customer service. I have purchased previously from Avanti but on this occasion I bought a diamond and sapphire ring. The person serving me and the owner of the business sat with us for quite a while answering questions so I could purchase with confidence. When I decided a week later that my ring needed to be reduced in size it only took a phone call to say I was coming and it was dealt with immediately.
October 2023 by Sarah Neilson
I had a problem with my card doing an online order. The team emailed me to see if I still wanted the earrings and reserved them for me until my new card arrived. I managed to place the order a week or so later and received the earrings the next working day. They were just as described and just what I wanted, lovely! Thanks to all the team for helping me out! Great customer service ?
October 2023 by Chris Wray
Today was 2nd time I have dealt with Avanti in AshbourneDawn and Alan did everything possible to not only locate my new watch (which has taken some time to purchase) but on arrival the watch is perfect in every wayThank you both for your personal touch and arranging everything so professionally will definitely be back
September 2023 by Jordan Green
Dealt with Alan, exceptionally transparent, fair and gave great feedback on some watches I was looking to sell. Great deal all round to suit both parties and had my best interests / maximum return central to the conversations. Highly recommend and I?m sure I?ll be dealing again with them at Avanti - thank you
September 2023 by The Scent Styling Company
Cannot recommend Avanti highly enough. I have had some sentimental jewellery re-modelled. Joanne Haywood and the team have been brilliant throughout everything. I love my ring and will be using Avanti for any other pieces in the future.
September 2023 by Stephen Clark
A total pleasure to deal with the business. All the staff were friendly and responsive. We wanted an opinion on 2 items and were interested in looking at possible rings. We were successful in all our pursuits with one item sold, one item accepted for sale on a commission basis and a very satisfactory transaction to purchase a ring. Not only that but the purchased ring required sizing and this was accomplished within an hour and a half of our purchase meaning we avoid a second trip to collect it.Cannot recommend them more highly. We weren't rushed and were given plenty of time to consider all our options.
September 2023 by racheal lancett
Thank you for making my idea become a reality, The process was really easy, from sending Jo my idea, taking my stones in for them to check, the quote came in under the original quote.One happy customer, I will be back with other ideas.Racheal
