March 2024 by Anneliese Dobson
Great service, Martin was helpful and efficient
February 2024 by Chris Drury
My car was in for body repair at Alton Cars. They have carried out the repair, keeping me informed at each stage of that repair. I have picked up the car and am satisfied with its appearance.
February 2024 by April Catherine Rose
10/10. If I could give more than five stars I would. A huge thank you to Alton Cars for everything they have done. This team is invaluable and have gone above and beyond for me. I am forever thankful for all the hard work everyone has done! Please give my thanks to everyone involved. Truly the best repair service ever. They are caring, convenient and accommodating.A special mention to the following individuals.To Martin, thank you for putting my mind at ease. I appreciate the regular updates through the entire process which included photos and detailed information of what stage my car was at. He is exceptionally knowledgeable, attentive and kind hearted. He always answered calls and emails with no delay.To Neil, I can?t thank you enough for all your hard work and commitment. I am extremely grateful for you driving out of your way and delivery radius on your day off to return my car to my home address. You are a superstar!Finally Sarah, thank you for all your compassion, sympathy and helpfulness. Your kindness does not go unnoticed. You are always quick and helpful with payments and organising receipts to be returned to my vehicle.I appreciate Alton Cars for the quick process of under three weeks for my vehicle to be repaired. I wish you all the success for the future!
February 2024 by Tracey Atherton
Very professional friendly service, great communication, completed in good time . Very happy customer ?
February 2024 by Emmanuel Fasakin
Overall, a great experience. Nice courtesy car and Sarah was super-helpful.Everyone including the engineers were helpful and wanted to make sure that I am satisfied.I recommend them.
January 2024 by Linda Davies
Polite, efficient and quick.
January 2024 by Laura Plant
I had to drop into reception because I'd left something in my vehicle and I thought what a great bunch of people that work here. The ladies were really friendly in reception and then the gents who helped me to my vehicle we're also really pleasant, I left thinking what a nice experience and also felt like my van was in good hands. My van has been dropped back off to me today and the repairs that have been carried out are second to none, really happy. I swear you've cleaned it too ? so thank you so much Alton cars, I will definitely recommend you ...just wish you were nearer to me, so I could use you more often. Take care 1551
December 2023 by Beth-Ann Norris
Alton cars have been very open and have consistently communicated every step with me during the repair. I felt very reassured through the whole process so thank you. 1274
December 2023 by Anne Walker
My car was damaged by The Meet and Greet Team at Manchester airport. They owned the responsibility and paid upfront for all repairs without going through my insurance company. Helen Allen?s customer service has been outstanding within your company . She organised a quote and once accepted by the Manchester airport team Helen fully took ownership down to organising payments, booking my car in for the repair including collection and a hire car to cover the period. My car was collected on time and returned refuelled in a perfect condition. An excellent service, I would absolutely recommend your services and your team. 1059
November 2023 by J NJ
Excellent from start to finishBody work repairs completed quickly and efficiently.
October 2023 by Amy Gibbs
Absolutely fantastic service from these guys. Everyone so friendly. Absolutely over the moon with the miracle you did to my car.Entry ID 619Service: Body & Trim
October 2023 by John Mills
Good helpful friendly staff. Repair of excellent quality. Couldn't fault them for communication and service. Entry ID469
September 2023 by Barbara Fearn
I received an excellent service from start to finish both from my insurance company and from Alton Car Repairs Ltd. I was kept updated throughout as to the progress of my claim and the necessary repairs. All the people I dealt with both on the phone and in person were very friendly and courteous. I had the use of a fabulous courtesy car ( which was delivered and collected from my home) until the work was completed. The whole process was made very easy for me. The repairs were carried out to an excellent standard, and I was made to feel that my custom was valued and important to them. I cannot recommend this company highly enough. A 10 star service was provided throughout which is much appreciated. Many thanks to all concerned.
August 2023 by George Coles
I recently had the pleasure of visiting Alton Cars in Ashbourne following some damage caused to my car's back bumper. From the moment I arrived, I was impressed by the level of care and professionalism I received. Martin, who conducted the consultation, took the time to thoroughly examine my car and explained what replacing the bumper would involve. He also suggested a more affordable temporary workaround.While Martin was assessing my vehicle, the team in reception went above and beyond to make me feel comfortable, even offering a cup of coffee. When Martin returned, he not only provided clear explanations and options but also showed the quick remedial work he had completed on the spot, without charging me a penny. I was touched by this act of generosity.Following Martin's advice, I booked my car in for the bodywork. When I collected my car, I was absolutely thrilled with the quality of the work done on the bumper. It has made a significant improvement and the price was very reasonable. The overall condition of the car was also impeccable.I must also give a special mention to Helen for her professionalism and customer service. The expertise and genuine care of the entire team at Alton Cars made the experience outstanding.Based on my positive experience, I will wholeheartedly recommend Alton Cars to all my friends, family and colleagues in the local area. It's reassuring to know that there are still businesses that prioritise exceptional customer service!Service: Body & Trim
August 2023 by G Walker
Huge thank you to Martin and the team at Ashbourne Alton Cars. Honest, reliable and friendly service which you don't often get at repair garages! Would definitely recommend.P.S enjoy the beers!