February 2024 by Donna Syson
Don't waste your time going to Alfreton Post Office, having visited on a number of occasions I have rarely found the staff to be anything more than rude and unhelpful, incapable of following clearly printed information on official documents, and with no sense of speed or ability to keep queues down.On the other hand South Normanton Market Place Post Office is quite the opposite. If you can, give Alfreton a miss!
February 2024 by kris beech
Very rude woman (white hair/tattoos) served myself and my wife, she messed up all the labels done via QR codes, we gave her a parcel at a time according to the postcode she read out. They were all labelled wrong so sent to the wrong addresses, this cost us a considerable amount of moneyWhen we went in to tell her she was rude and blamed us.What a horrible woman with a poor attitude.We did put in a formal complaint but again they weren't bothered and we couldn't put in a claim as she is not admitting fault.
January 2024 by Jane Layton
Great service
January 2024 by jane scott
I went into the post office just before christmas I went to where the cashier was and she was counting money not once did she look up i was buying a roll of selotape which was £1.49 i put the money down which again she didnt look up took the money then put the 1p change down I thanked her but nothing she just carried on counting the money . I said right thank you and left and theres one sure thing i wont ever be going back no she needs to be retrained on how to deal with customers. I should add the lady next to her waa friendly when she served a customer so glad to see theres at least one nice cashier working there
January 2024 by Robert Bott
Does what it says in the name! ITS A POST OFFICE!
November 2022 by Linda Troke
Only one decent man ..there.. all the rest make you feel like your worthless..rubbish place close at 1 pm on Saturdays !! Unbelievable for a Town ?
August 2021 by Colin Hewkin
A few of the staff have a 'Can't be bothered' attitude. Took a parcel there recently, only for it to be slung from where the Post Office worker was sitting, into the post sack, as the said worker couldn't be bothered to get up and put it in there.
August 2021 by Louise Manzione
Very good post office always friendly & polite. The guy is the best one of all!
September 2020 by BlahBlah Blah
every time I have been to this post office, the staff are always friendly and helpful, worth the visit
July 2018 by Jason Lee
Took some parcels in today and the lady behind the counter was very helpful and was able to keep conversation going while working.
She was very polite and made a normal post office visit seem less dull, i will make sure to come back and hope to be served by the red headed lady again.
I will also mention the gentleman behind the counter who also joined in on the conversation and went out of his way for good customer service.
Thank you to these guys
July 2018 by Kathryn White
I posted a parcel last week and the girl at the post office put the sticker next to my return address on the back of the parcel that clearly says SENDER so I took it back in and they made ME pay the postage again for there stupid mistake!! I'm fuming as the stupid girl didn't even apologise for what she'd done! Totally wrong and disgusted with what's happened. Need to hire new staff... someone that actually cared about there job and is more friendly and polite... and the worst employee of the week goes to the red head at alfreton post office!!
August 2017 by Ben Dawson
Reasons as wrong number to call needs updating or removed if they don't want anyone to call for an update or a complaint...