Very disappointed with the level of customer service when I had an issue regarding faulty workmanship. An item I bought came adrift from the overlocking after one wearing at home for a few hours and one wash in a laundry bag on a delicate cycle. I was told I could have caught it. I didn’t, and if I had it would have ripped,... read full comment
September 2023
If you buy an item of clothing , for example as a present, then this shop does not exchange. I note, from speaking to the shop, that there is a sign up but I wasn't told that / directed to this at the time of purchase. when approached, I found them to be unaccommodating in every sense of the word, and in all honesty was... read full comment
September 2023
Extremely poor service after my aunts garment was clearly poorly made and the customer service received following her attempt to return it was just unacceptable.
