December 2023 by David Collins
The assistant manager with glasses and beard there seriously needs customer service lessons very very rude and talked to me like a piece of dirt... only wanted a PAYG sim and made it really hard work, ended up going to 02 for the sim card, customer service was much better and also explained things much better for my needs...also Vodafone shop manager...you might want to ask your assistant manager to use deodorant.
October 2023 by Ameli Crawford
Honestly the most unhelpful staff I?ve ever encountered - went in to ask about adding data roaming to my plan once my contract is up (in two months) as I work abroad and the staff insisted nothing could be done?. wouldn?t ring anyone to get more info (despite one staff member suggesting it) and told me I would just have to deal with a phone that didn?t work overseas because of brexit - I didn?t mind paying more but they never even presented that as an option. very confrontational when I asked any questions about my current plan or about upgrading and I just felt as though they wanted me to leave. At one point I literally asked the question ?what?s the solution? and they said ?nothing?. I don?t even know where to go from this point other than be off grid. So disappointing.
June 2023 by liam Dillane
I thought the store was closed.....they didn't have the lights on.....
April 2023 by Peter Morgan
Friendly enough service and knowledgeable staff
April 2023 by david hodgson
Often busy in here but always helpful if you got a problem
December 2022 by Andrew Dunbabin
Very helpful staff
December 2022 by Eddie Ostle
Great service
July 2022 by H Barker
Can't praise the advisor Emily enough, she took time to find out what mobiles we were thinking off, asked us our main usage and then took us through the offers etc, she explained things step by step, ended up upgrading early, me and my wife, and even upgraded broadband, saved on both, but our contracts went to fully unlimited, included entertain pack (we chose Spotify), to top it off we can get £150 cash back, so our upgrade cost us nothing and we will have money left over, highly recommend the staff, all were so helpful, but the advisor Emily went above and beyond for us.
June 2022 by George Metcalf
Young lass that finally sorted it was spot on.
April 2022 by Greg Reilly 1/35 Scale Models
Had what I wanted nice easy transaction
January 2022 by Susan Osborne
Young lady this time was very pleasant and helpful.
January 2022 by Brian M
Been in the shop twice in three days with a view to getting an upgrade but unable to leave the shop with a new phone, due to not having any in stock, something fundamentally wrong with how they operate,.
December 2021 by Geoffrey Sleightholm
Not very good poor service wanted to charge me to upgrade Vodafone contacted me to up grade they can sod off gona charge me I don't even wana give one star needs new staff in the store they have no idea customer service
November 2021 by Jason Jones
Very helpful,and if they can't fix your problem then the personal will point you in the right direction.
November 2021 by Cecile Tate
Staff very helpful and friendly.
