December 2023 by Laura James
Alisha is an asset to the workington shop. She couldn't of been more helpful and supportive. Thankyou.
December 2023 by Geoffrey Graham
Very helpful thank you ?.
October 2023 by Noel Collins
I?ve never left a review for anywhere in my life but for my experience today in Cockermouth 02 I felt I had to.Jan the agent that helped me, his level of professionalism and customer service was the best I have ever experienced.For any business people out there looking to know what exceptional customer is like then go and speak with him.
July 2023 by Garry Davies
Had a problem with the sim, they could not help, gave a phone number. Informed them I'm deaf, but still to use the phone number!
April 2023 by Eric Mccreadie
Very friendly staff got sorted straight away nothing was a problem everything was at hand fast straight forward service ?????
April 2023 by Ang J
Staff in both this shop and the one in Carlisle have zero interest if you are trying to cancel a contract. Been an o2 customer for over 20 years. Time for a change me thinks. Isn't like any of the 3 staff were rushed off their feet either. If I'd been asking about taking out a new contract I think they might have stirred up some enthusiasm, only just though. Very bad customer service. If you don't like your job, get another!
April 2023 by Simon Dumbill
Very helpful staff - fixed a problem with registering on the network in ten minutes
April 2023 by dave jeffrey
Very helpful and friendly staff
February 2023 by Kenneth Seymour
A1 professional servce
October 2022 by Mike Naylor
Looked at phones for a good half hour and still nobody helped me customers came and went so i left as the service was non existent. I was looking for a high end phone. There are no excuses so please dont make any !
September 2022 by Garyth Orton
Just popped in to resolve an issue with my emails on my phone. The young man who attended me was really good. He listened to me as I explained the issue and looked at the phone and quickly resolved the problem. After sorting out the issue he commented that should there be further issues then come back to the store and staff will endeavour to resolve the issue.
August 2022 by Stanley Alexander Bruce
Absolutely brilliant young lady sorted phone for me see couldn't have been more helpful very pleasant ?
August 2022 by Margaret Gibbon
Very helpful .great service all the Time.keep up the good work O2
May 2022 by Ron McCullock
First class service from Shayne
May 2022 by Gary Barnes
Lovely helpful staff
