August 2025 by Random Suncow
Absolutely brilliant service. Flo was amazing and was able to solve a issue I've been struggling with for the last couple of days in seconds. Couldn't be happier, thank you Flo ?
February 2025 by Mark Campbell
A big thank you to Flo in Workington for transferring all the details from my Mams old android phone to her new iPhone much appreciated thank you from Mark and Hazel ???
December 2024 by André Matula
Excellent customer service - great to find people who are pleased to help and show some interest!!!
July 2024 by Hannah Bradley
Very friendly and knowledgeable member of staff.
February 2024 by DJ Photographer UK
Great customer service
February 2024 by Gary Sandwith
Excellent service from the team. Despite not being able to fulfil my order in store, they took the time to explain to me how I go about ordering from O2 online. My new phone has arrived and I'm delighted with it. Thank you guys you were amazing
December 2023 by Laura James
Alisha is an asset to the workington shop. She couldn't of been more helpful and supportive. Thankyou.
December 2023 by Geoffrey Graham
Very helpful thank you ?.
October 2023 by Noel Collins
I?ve never left a review for anywhere in my life but for my experience today in Cockermouth 02 I felt I had to.Jan the agent that helped me, his level of professionalism and customer service was the best I have ever experienced.For any business people out there looking to know what exceptional customer is like then go and speak with him.
July 2023 by Garry Davies
Had a problem with the sim, they could not help, gave a phone number. Informed them I'm deaf, but still to use the phone number!
April 2023 by Eric Mccreadie
Very friendly staff got sorted straight away nothing was a problem everything was at hand fast straight forward service ?????
April 2023 by Ang J
Staff in both this shop and the one in Carlisle have zero interest if you are trying to cancel a contract. Been an o2 customer for over 20 years. Time for a change me thinks. Isn't like any of the 3 staff were rushed off their feet either. If I'd been asking about taking out a new contract I think they might have stirred up some enthusiasm, only just though. Very bad customer service. If you don't like your job, get another!
April 2023 by Simon Dumbill
Very helpful staff - fixed a problem with registering on the network in ten minutes
April 2023 by dave jeffrey
Very helpful and friendly staff
February 2023 by Kenneth Seymour
A1 professional servce