January 2024 by chris steele
If there was 10 star rating id give it 10 stars for service and ur always greeted with a warm and friendly atmosphere stacey heskett and her team are amazing always love coming to your workington store always have great chat with the staff id recommend h samuel to all my friends and family thank you for always been friendly and lovely all of u should get 1000% recommendation thanks again
January 2024 by Stewart Miller
Very friendly staff and very helpful I wouldn't go anywhere else well recommended I want to say a big thank you to Alex a very helpful young lady ?? thank you so much Alex you are very helpful ??
December 2023 by Andy Albert
I visited the Workington shop recently in search of a jewelry set as a present for a very special someone and I have no clue about jewelry:))However thanks to Alex who looked after me that day, I left with an amazing set that made quite an impression.Thank you Alex for your patience and for helping me chose the prefect gift. You have been amazing and I will recommend your store to all my friends and family. I will surely be back!
December 2023 by Jason Johnston
Bought a Bulova stainless steel bracelet watch for my son for Christmas and Alex and Stacey from the Workington branch could not have been more helpful. Many thanks to you both. I would definitely recommend to others.
December 2023 by ANn JEffs
Not amusing at all ,,, they rang and said my repair was back and ready to pick up ,, I?m the middle of a mad busy day and having lung cancer I went along to pay for it and pick it up ,, after faffing around decided the till didn?t work can you come to this till ,, she couldn?t do it and said can you come back ( not really) walking makes my chest hurt ,, oh no you can?t see I?m disabled with part of my lung removed ,, so I went to boots and back again to h Samuel there was nobody in the shop only the 2 girls working and she said sorry are tills are down you will have to come back ,, omg what a shower of ?? she took the cross out and said it was lovely but not offering to let me see what they had done with it ,, I wouldn?t use you again or buy anything nor would I recommend h SamuelHave a nice day girls try taking the p out of a disabled lady your really nice lol
November 2023 by Bradley Nicholson
Amazing customer service. Couldn't of helped more if they tried!!!
November 2023 by lee Rothery
The staff in this shop are absolutely amazing, every single one of them! I bought my fiancée's engagement ring from here and unfortunately we had to change it (nothing to do with the product mind, it was our choice) but the exchange was easy with help from Stacey and Alex. We are definitely coming back! We are looking for our wedding bands now and the staff here couldn't do enough to help get the right product for you, this really makes the difference for repeat custom. The staff here really make the difference to want to shop here again, they even make a fuss of the kids when we bring them to town, this makes it much easier to shop. 10/10 from us.
September 2023 by Matthew Miller
Great service from Alex she sourced me a watch from the online website and got it brought into store She also set my G shock watch up with the correct time date and adjusted the links for me averall very happy.?
September 2023 by Patrick Dyer
I went to the Workington shop with a Casio watch (which last forever ),with a broken strap but I'd taken a warranty out.The 2 girls on duty were extremely friendly and took a lot of time to deal with the matter to my utmost satisfaction.When they learned that I'd travelled a long way to visit them they arranged to mail the repaired watch directly to my home address.I cannot speak to highly of your staff and they truly deserve 5 stars.
August 2023 by Luminita Alexandra
Very nice and helpfull staff , I've been served by Alexandra told her what I need and get it straight away.
August 2023 by Jaden Taylor
Just been in Workington H Samuel recently purchased 2 watches , great experience the staff were very polite and I would recommend to others to shop their.
August 2023 by gomackay
Katy at Workington did a fantastic helpful courteous, sympathetic and professionally Outstanding job we will both carry with us from our Wedding Day and Forever.Eternal Thanks fromGordon & Paula!!
July 2023 by Mike Quinn
Very professional sales lady friendly and helpful
July 2023 by Steven Jackson
Emma at the Workington store she was great so thank you so much she really is a star
June 2023 by Alan Miller
Fantastic service, staff very helpful and friendly, especially Alex. ?
