October 2021 by nicola morriss
Had a lovely meal in the café at Lakeland in Windermere. The staff couldn't have been more helpful. Special thanks to Clare. The food was excellent and the service too. Looking forward to going again. ?
September 2021 by Andrew Entwistle
Lakeland is a fantastic place to visit because it stocks an excellent range of their own products that have been designed in house. It is all very competitively priced. It is also situated in the beautiful town of Windermere which can also be explored after you have had a good browse around Lakeland \\u0026 found excellent products for around the house. It is definitely well worth several visits throughout the year as the products change throughout the year.
September 2021 by Elizabeth Hailey
Had a really good look around and our shopping was looked after while we went upstairs for lunch.we thoroughly enjoyed it i had a lovely colourful plate of tasty food 2poached eggs with tomatoes and mashed advocado on sourdough bread delicious!!young man serving us was just right warm friendly and efficient table 40 20th August ...........
September 2021 by Mr u0026 Mrs Lillie
We arrived today to a busy restaurant, service was a little slow, however it was busy. Staff brought a highchair across when we asked for one but no child?s menu, so we then had to ask for this. Order was taken, sandwich asked for brown bread it came on white, then our daughter?s food came, fish and it was covered in salt. Surely the chef knows this dish is for kids, I have never known a chef to add salt post cooking to a child?s meal??? we then had to ask for it to be re made as I was not feeding this to our 11 month old. At which point she had sat for long enough and was restless. I would point out the salt was a good teaspoon across 3 fish strips. We then had plates taken away before she had finished and overall it was poor.\\n\\nAlso, in the ladies toilets I ran the tap for ages, moved the dials on the side and it was ice cold, no warmth came, unacceptable in today?s Covid environment. I raised this with a member of staff who weren?t aware... surely someone is using hot water as staff during the day? We were also disappointed by a dog in the store today that urinate on the shop display, near a basket. Not sure why a dog which isn?t a guide dog was in the shop and also restaurant.\\n\\nSuch a shame as we are massive Lakeland fans and always purchase loads from our local stores and always visit when in the Lakes.
August 2021 by John Rushton
Well laid out store which was very accessible (I was with my aged mother-in-law who has mobility issues). Cafe was good, nice Espresso and lemon drizzle cake for a reasonable price). Staff throughout were friendly and helpful. Best of all in crowded Bowness was a large, free car park. Easy to get to once you realise it's right next to the railway station.
July 2021 by Bri Payton
Lots of useful items in store, cafe upstairs is well worth a visit.
July 2021 by Sheila Stewart
Great shop and good resturant. Was very impressed with the young waiter who served the table next to us. Both ladies were deaf and used sign language and lip read. He knelt down so he was at eye level with them and removed his mask to enable them to lip read. He was wonderful. A great example of customer care and service
July 2021 by Pam Liggett
Staff couldn't be more helpful especially Marazan the lovely Polish lady who helped us choose a good quality carving knife and pepper mill. We then enjoyed coffee and sandwiches in the cafe, served again by very helpful staff.
September 2018 by Clement Milne
Terribly frustrating....i am a fan of so many Lakeland products and whilst in Windermere we visited for a quick view and a cup of tea and slice of cake. It was a regrettable decision. The cafe was quite busy but it is quite smart and the cakes and food all looks great....simply marvellous. The burger, soup, cakes look delicious.
We were seated very quickly and the table service was friendly and helpful to a point.
But and here's the thing...we were seated for more than 15 minutes after our order was taken and still nothing. Other tables around us had arrived...ordered food and drinks and had them delivered to the table. And we had....well nothing. Thirsty and frustrated we enquired about this and were simply told it was a busy day. Which it might have been...but other people that had arrived after us had been served.
Had we not ordered enough? Who knows. We politely spoke to our waiter and left.
Booths next door is really nowhere near as plush but served a good value tea and the cake was tasty. They managed it in about 1 minute.
Lakeland. Sort out your order delivery to tables because this was a very disappointing experience at a flagship store.
March 2018 by Carolyn Neville
I have been shopping at Lakeland Windermere since it was a prefab in the car park...40 years!!!.my kitchen is filled with all manner of products..pans..gadgets..All shapes and sizes of bake ware.. always impressed with quality and customer care. Have shopped on line and visited windermere hundreds of times However have always wondered why you guys have not introduced a loyalty card scheme..a little reward now and again to show appreciation to such loyalty would be most welcome.
March 2018 by David C
This bright airy store is amazing with thousands of cooking, baking and it seems every other food/drink preparation device that is made. I recommend allowing at least an hour to browse all the display stands. Don't leave without visiting the restaurant upstairs whether you want coffee and cake or something more substantial. The menu is full of special treats. Make sure you are hungry if you order afternoon tea.
February 2018 by Lesley Oliver
Lakeland's customer service is second to none! I recently lost the paddle for my Lakeland ice cream maker and asked Lakeland if it was possible to get another paddle. Not only did Lakeland find me a paddle, but they sent it to me free of charge with their compliments. I can't speak highly enough of this company, they really are like a breath of fresh air. Thank you Lakeland and keep up the good work!
December 2017 by Paramjit
Lakeland customer services and product ranges are fantastic
The catalogues are big and colourful.
Customer call centre people are very friendly and smile down the phone and have extensive knowledge on products you want to buy.
Delivery is very good and items come packaged well in sturdy cardboard boxes.
A very big thank you to everyone at Lakeland.
Keep it up!
I love being their customer.
Customer is king at Lakeland.
Bought lots of chocolates from them today
Merry Christmas and a very happy New year.
