March 2024 by Roy Hooker
The staff member did not seem to have a good attitude when I collected my wife's prescription this afternoon. Not particularly friendly.
September 2023 by Linzi Rowland
Slow. No reason for the delay it wasn't busy. Too interested in private conversations than seeing to the waiting customers
July 2023 by Sarah Thompson
Inefficient. Someone needs to come in and the review this branch?s processes as everyone seems to be rushing around, yet the phone goes unanswered, queues are long and there are always numerous complaints for things that simply should not happen. Many complaints require patients to go back around the loop of visiting the GP, putting unnecessary pressure on NHS services. In addition many people have to re-visit the pharmacy itself, once again causing unnecessary re-work for staff and stress for patients. Mixed customer service, with some members of staff being helpful and others simply inept and rude.
June 2023 by Rich Noons
Whilst the lady member of staff was wonderfully helpful. The gentleman who when I returned with a prescription from next door having literally been in the pharmacy 5 mins earlier, told me the pharmacy was closed and to come back tomorrow even though I was there before 6pm he had shut the doors. I explained the situation and that I had literally been there and taken 30 mins off work to get my prescriptions but he was having none of it. He needs to go on a customer service course. Cannot recommend. Only an additional star because the previous lady was helpful.
June 2023 by Scran Wigton
Slow . Very slow . Unhelpful.
January 2023 by aesthetic_cloud
Seems staff are rude not very helpful have to wait forever for your items only use now on rare occasions mainly use kings street where the staff are very helpful and friendly may be the staff in this pharmacy go to kings street see how to be polite and helpful
November 2022 by Shilo-annabelle Firefly
This is the best GP practice I've ever been under. I do wish continuity of care was a thing in the NHS as I think it's easier for signs and symptoms to be missed but the receptionist staff are always a pleasure to talk to, the nurses care when drawing blood is lovely and the doctors refer without hesitation. Thank you so much for everything you do.
November 2022 by Shi Firefly
This is the best GP practice I've ever been under. I do wish continuity of care was a thing in the NHS as I think it's easier for signs and symptoms to be missed but the receptionist staff are always a pleasure to talk to, the nurses care when drawing blood is lovely and the doctors refer without hesitation. Thank you so much for everything you do.
September 2022 by Orders Supply It
lovely staff doing a hard job...never had a problem with any them and they are always courteous and welcoming even when the place is packed with impatient people.
July 2022 by David & Michele Nixon
Very poor customer service.
April 2022 by pstanyer1 Stanyer
Totally useless pharmacy. They send all prescription s of to a remote location so on average you wait a week for you prescription to come back I won't use them again.
August 2021 by bryan vaughan
Great staff and good customer service
March 2021 by Bryan A Vaughan
Great staff and good customer service
September 2020 by Claire Lawler
Understaffed unorganised inefficient, the poor staff who work there are run ragged, customers are caused undue stress through having to wait for ages just to be told medication isnt available orto be told to come backat another time. PerhapscWell pharmacy should employ more staff who are qualified to dispense
February 2019 by Sally R
My nana has used this pharmacy for 15years, in all that time she has never had a reason to complain. They are very pleasant, efficient, caring, especially the pharmacist who is very knowledgeable and helpful. With how busy they are she never minds waiting, they always have a smile on their face and time to help.
