March 2024 by Michael Forsyth
Ordered pie of the day should be served with carrots, peas, gravy, and a choice of either mash or chips. The carrots were missing and the gravy was very watery with rather large lumps in it and the mash was clearly micro mash.... also ordered a cumberland sausage with chips and egg.... would love to know what they call chips because the little scraps on the plate were certainly not chips.... I actually had 8 normal sized chips and the rest were solid as a rock tiny scraps that were totally inedible. Not impressed for nearly 15 quid a head with a drink. Especially when the people sitting opposite had a mountain of proper decent looking chips and I had next to nothing on the plate. Wont be coming back.... total waste of money... service very basic and the atmosphere is just the conversation you create on the table or what you can hear from the pensioners scattered around the other 20 tables.
January 2024 by Phil Bowker
Nice breakfast, pleasant
December 2023 by RAYMOND Gardner
Stairs and lift to
December 2023 by David Mcculloch
Lovely breakfast all freshly cooked.
August 2023 by GlennA946
I used to regularly visit Dixons Rooftop Cafe when I was younger and decided to go back after several years. Pleased to say the meals are of a decent standard, the prices are fair( most meals costing £9-12) and you can still eat outside if the weather is nice. Service is good, the staff seem to know the regulars and the tables are cleaned regularly, with hand sanitiser on the entrance and exit to the cafe. Although it was out of order when I visited Dixons, there is a lift. Note, Dixons Rooftop Cafe doesnt' offer table service, you need to get a table number and order at the till, which can lead to long queues if the cafe is busy. Otherwise nice to see the standards have been maintained over the years and the cafe is still popular
April 2023 by Markallinson1972
Lovely food sold here I will come back here no problem at all but try something else off the menu staff very nice the tables were all clean no mess anywhere on the floor
December 2022 by Elysia. Official
My fave place in Whitehaven! The spicy chicken wraps are delicious and the cakes are realllly good!
December 2022 by Vicbwic
A really lovely cooked breakfast in very nice, clean surroundings. Staff are very friendly and helpful and the cafe and toilets are very clean. Excellent!
December 2021 by englander87
Avoid an absolute shambles, 30 mins on a Monday to place an order for drinks 40 mins after for food. Waitresses running round like headless chickens with 30 to 40 people sat there. Embarrassing they can't run a cafe during minor covid regulations
November 2021 by Derek Hodgson
After being seated in the conservatory area, we waited over 40 mins for someone to come over to us to take our order (after both myself and my son had been to complain). The worst part was that lots of other people came in and sat down after us and all got served well before us! There was about 8 - 10 staff operating too. When our food eventually arrived my sonhad no salad on his plate, which was described on the menu. I just give up and the worst thing is, that i used to sing the praises of this place, not anymore, SHOCKING service ?
November 2021 by Elspeth Dyson
Lovely coffee and later a very tasty lunch
October 2021 by Anne Coyle
After waiting for l hour to be served meal it was the worst meal we have ever been presented, my partner had ordered fish and chips , the fish was well and truly cremated.Will not be going back ever
September 2021 by brian humphreys
My wife and I had another nice lunch good service and good food ?
September 2021 by trainer0
Went to the rooftop cafe in this department store and was impressed by the menu and prices. The cakes weren't many and appeared too have been there a while, but we put this down to being busy rather than anything else. We were given an opportunity to go out to the rooftop, but the weather was so good that, without any cover outside, it was just too bright to take advantage of. This isn't a complaint, the terrace was great, it could have just benefitted from some table parasols or something to be able to enjoy it properly. Came back in and had Afternoon Tea. At 8.95 per head it was a good spread with big portions and whilst a little tired was tasty and filling. We had however arranged with the waitress to take some of the food home in a doggy bag, but when the time came, as we were all table service for COVID, with the waiting staff all busy chatting amongst themselves, I raised my hand and called 'Excuse Me'. I feel I was polite and appropriate in my gesture, but to my horror, a young waitress broke from her conversation, looked at me as if I was dirt, and in a disdainful and completely inappropriate tone simply yelled "Yea". I was so annoyed that if we hadn't have paid at the start I would not have paid at the end, and if this is the standard of disrespectful attitude that is to be expected, I will certainly not be back in the cafe and will think twice about the store. One staff member spoiled it for the whole team, but I don't care how good the spread is, if the attitude stinks then the whole visit is soured because of it.
December 2020 by Countrylassie_11
Awful bacon sandwich, the bacon was extremely salty and fatty, worst bacon buttie I've ever had. A human hair on the table left me feeling sick and lots of people ignoring one way system around the cafe. I won't be back again.
