December 2023 by kay massicks
Staff always helpful whether in person or on the phone.
December 2023 by Kezia Ashton
Lovely staff, has occasional rushes but they have proficient staff to deal with it so even when there?s queues max you could wait is 10 min in line
March 2023 by charlotte jones
Excellent service staff are personable and go out of their way to get medications sorted. There a credit to morrisons
December 2022 by Wayne McCarron
A pharmacy that seems to think their customers are no longer important. 3 times in the past few months my mother has had to hang around for an hour because the one and only pharmacist has gone on his/her lunch break. Now of course lunch breaks should be taken but adequate cover should also be in place.Terrible customer service and she will now be changing to Fare's in the marketplace.
December 2021 by keith rothery
The staff are always very helpful if you have a query they always try to help spot on
July 2021 by Christina Halsall
Lovely staff in here
January 2021 by VisitorCumbria
Beware - please check Morrisons returns policy if buying a gift from store! I recently attempted to return a gift purchased from Nutmeg, Morrisons, Whitehaven and had the unfortunate experience of having to deal with 3 advisors who were obstuctive and dictorial. They all insisted that the item could not be returned without a receipt of purchase or with the price tag left on the item (however, the perforated price tag is conflicting to their policy) Fortunately Morrisons HQ were helpful and resolved the complaint. If Morrisons had posters clearly showing the criteria for the return of gifts, I doubt if anyone would purchase from there, however this is no excuse for the appalling lack of customer service from the advisors, who in my opinion should be trained in appropriate Customer Service skills.
October 2020 by Kryssie Jones
On a break away for 2 days and forgot my medication. Called my doctors who were really helpful. Came to this pharmacy to get it collected. This would have been 5 stars but Heather was appalling. She asked my name 5 times and she came across like she couldn't give a s**t. She didn't smile once to customers while I was waiting for 45 minutes. She was rude and even walked off while I was explaining my situation. The other staff were lovely though, especially Chloe. They did receive the request of my prescription and I got my medication.
October 2020 by alan baird
Always get something wrong always manage to lose your items never once have I been in and not had a problem do us all a favour and just close down will not be using this poor excuse of a chemist again
November 2018 by Gillian Buchan
Always helpful & friendly
September 2017 by David Morton
Too busy, relocated to cramped premises at the front of the store after recent refurb. Understaffed, persistent errors in prescription orders. I stopped using it for my own prescriptions years ago. Sadly a relative I sometimes collect for won't move. By far the worst Pharmacy in Whitehaven I'm view.
