April 2023 by Rhema
Trust worthy, I don?t think Clarks needs an recommendation
April 2023 by Mel Turner
What a hassle.I came to this store during a short trip to the Lakes in hopes of returning my shoes as they didn't quite fit. I was asked if I wanted to refund my shoes or get a replacement in the correct size. Unfortunately, they didn't have my size in stock so I said I would have a look when I got home.I was kept inside the store for at least 10 minutes as they tried to find a store that had the size available even after I told them I had to leave. In the end, I didn't even get my refund as the till was down!!!Not how I want to spend my holidays.
May 2022 by Nicola Tyson
Customer service at its best! Debbie and Linda were so helpful, their names are probably listed in the English Dictionary under obliging. They were honest, helpful and determined to not only find a shoe that fit but was what I wanted.
March 2022 by Anne Gill
This review is rather late in coming as when I tried at the time there was a connection problem so apologies - I have just found the receipt.All praise to Lesley (Assistant No. 13) who looked after my friend and me brilliantly on (wait for it!) 14 October 2021. Lesley was wonderfully helpful both with the shoes (two pairs) and with local information. (I won?t mention the loo.) She was thoroughly professional and personable - thank you very much - it was a pleasure to visit the store.
September 2021 by Yula McCourt
On Saturday we visited Clark?s in Whitehaven to buy our daughters first pair of shoes. Lesley greeted us and provided excellent customer service, she couldn?t do anymore. As you can tell from Elsie?s face she was very happy. Would highly recommend
September 2021 by Stef Smith
From River's very first pair of Pram Shoes to her latest 'Etch Glow Black Patent Leather School Boots' - Clark's have always provided excellent service; nothing is a too much trouble, if they don't have them in stock - no problem, they'll source them. The staff have a wonderful rapour with children; my daughter is always made to feel welcome and at ease. Wouldn't go anywhere else 10/10!
August 2021 by Sioban Heywood
Great customer service from Debbie today in Clarks. Who knew that you can order in store and have delivered to home address for free. Abd she pointed out some great sale items. We ended up buying 3 pairs of shoes.
August 2021 by Dianne Nicholson
Great service & friendliness from Debbie in Clark's again they never fail to leave me happy & satisfied nothing is ever too much trouble to them if they dont have it they will get it thank you so much x
July 2021 by Amanda Smith
Excellent as always great with the grandkids definitely more than 5 stars?
July 2021 by Alison Dowler
Great Service today from Katy
July 2021 by Louisa Burns
Excellent service
July 2021 by T A
Went here a couple of weeks ago to get some shoes for our boy for school. Had an excellent service, very attentive and with our boys best interest in mind. They made sure everything was fitting well. We didn't feel rushed and they were very helpful. Would definitely go back here. Excellent service. Thank you.
July 2021 by Stella Atherton
What an extremely pleasant experience I had today Debbie even remembered me shopping there 18months ago!!! She was really helpful friendly acknowledging customers as they entered the shop really professional cLooking forward to my next visit to clarks to pick up the shoes Debbie has ordered for me. Great to be served like that made my day!
July 2021 by W&E M
Absolutely superb service from a great team of people. Debbie and Lesley helped my two kids out today (18th June 21). They were brilliant, patient and great with the other customers too. Thank you so much
July 2021 by Jill Penswick
We are visiting the area and my husband saw some boots in the sale the service we received was both friendly and professional from all the staff . They even took the time to give us tips on where to eat and shop brilliant customer service.
