January 2024 by Samantha Vella
Absolutely amazing experience. The staff are so nice, police and helpful. Treatments are lovely and we were well looked after. Highly recommend!
January 2024 by Chris Ainsworth
Becca was great at giving me a strong massage and an excellent job at waxing my back.I would recommend the Cascades to everyone. Merry Christmas
November 2023 by Julie Fraser
Went to see Santa today. This place is fantastic, had nice lunch and a walk around. It has spa and Great swimming pool. perfect location for walking and amazing views of the river.
November 2023 by Sheila DREWERY
I just love going to Cascades. I was bought a voucher and had a great day with friends who joined me. The staff were friendly and we could get free refreshments too.The hot tub was great. Seeing the steam train on its way to Lakeside was a treat. I love the swimming pool too. Had a hot stone massage then we all went for afternoon tea. It was a lovely day had by all.The Vouchers are lovely Birthday or Christmas presents, I can vouch for that!
November 2023 by Claire Lennon
Lovely visit to Cascades, particularly loved the outdoor hot tub with the sound of the river passing by and also watching the steam train go passed in the trees. The afternoon tea was fantastic afterwards and a perfect way to end my lovely day. Catered for me being fussy and plain and even provided a box for me to bring my cakes home. We will be back.
November 2023 by Marie Dolan
Lovely staff, gave us towels even though we had our own and there was a machine there to spin your wet stuff
October 2023 by Felicity Baxter
Had a good day at the spa. The facilities are excellent.
April 2023 by Young Blood
Booked this for a birthday treat for the wench. Nice relaxing atmosphere got massage and mud treatment etc, friendly staff too.
April 2023 by Robert Mackintosh
Not available to timeshare owners
April 2023 by Sarah Jones
Went for a couple's retreat today was absolutely excellent. From the very 1st call when booking it with a young man called Scott we think who was super helpful and really friendly. When we arrived we think we were met by the same young man who was equally as nice and welcoming. Our treatments were fabulous the therapists were lovely. One small critique was that we couldn't find anybody in the spa area when we needed them. The spa was very clean but was a little dated but didn't spoil a absolutely fabulous time Our afternoon tea was delicious food was just the right amount but a top up of the tea would be more welcomed
March 2023 by Andy Jones
Friendly helpful staffGreat pool and Jacuzzi
March 2023 by David Hopwood
Fine and relaxed space but sort of wicked atmosphere. The pool was cold which sort of forced swimming on me to stay warm. It?s too small to swim and gain much fitness really. A definite hangout to relax rather than exercise, pool wise at least. It sort of spans the relax - exercise space and does neither well, The hot tub was always full but lovely and warm. The sauna was a lovely retreat from people but I?d really have wanted to swim and enjoy the hot tub. I wanted to enjoy a nice meal pool side and and enjoy the facilities in a less sectioned way. That is to say it felt rather clinical. These are my personal preferences so make if this what you will
December 2022 by Carl Dean
I was refused entry today,as I was not a hotel guest or a member.As a local I have used the pool for years as a none member.A covid restriction to keep numbers Down whilst only one person in the pool.As a local,it seems my custom is worth sumwhat less than others.
December 2022 by Irene Shakeshaft
Was reasonably busy, you need to get in early, but would go again.
December 2022 by prathamesh dalvi
Excellent
