August 2023 by A
Some staff ok but one guy there should not be working with customers. Terrible, unhelpful, daft, ill thought thought comments and backchat - service with a snarl. We gave up and left. Unfortunate as other Sport Direct stores have been great but this one is worth avoiding.
June 2023 by Jonny Wineberg
Knowledgeable and helpful. Didn't feel pushed to buy anything I didn't want.
December 2022 by Sebastian Sulinski
Staff attitude really poor - no thank you , no smile and when you ask for something it feels like you?re disturbing them.
September 2022 by Mandy Williams-Vance
Got everything we needed at great prices
August 2022 by another email
this place literally doesn't exist
September 2021 by Jon Lawson
Contrary to some of the reviews on here I thought the staff I dealt with were superb. Particularly James who was very attentive and knew his stuff.
September 2021 by Skye Solomon
Love it, underrated. Skorts good :))
July 2021 by mark sinkinson
I had bought karrimor trainers but they rubbed. So I took the back to shop as faulty. The girl shop assistant looked at them said nothing wrong with them.she needed proof of the fault. Iam telling you they are faulty .I just needed a pair that aren't faulty. She said I have karrimor and they aren't faulty .so thats there policies
July 2021 by Alexander Newton
A man who worked there with glasses had a poor attitude when it came to a health and safety issue regarding the floor which was evidently a hazard. Made a smart comment in regards to it and wasn't interested at all. Pretty poor.
July 2021 by Craig Glover
Staff were spot in even though I was a pain with trying so many different trainers on because of wide feet lolGood crack and they helped with a good attitude even in this heat,
July 2021 by Stephen Cooper
It has a decent choice of stuff but now annoyingly charges you for things you order online and pick up in store which is a total rip off
July 2021 by jcmediahouse
The store was very cluttered and over stocked quite a few of the products did not have realistic prices if things change I will revise
July 2021 by Will Fitheridge
Bad attiude staff. Not helpful at all. Look like they all would rather be dead than work there.
April 2021 by joan little
One way system in place in-store, good choice of goods, one female member of staff asked if I needed any help but when I looked up she was behind some racking, as I didn't answer she asked again this time I could see her, the queue at the till was about 4 people long, the young man on the till was very friendly and polite, explaining that he had to clean counter in between customers, then the female member of staff (mentioned earlier) came and opened another till, called me over and proceeded to say quite loudly, place your goods on the counter then step back, a bit unnecessary I thought, she then served me and she also stood back from the counter on her side, everyone was wearing masks she didn't need to come anywhere near to me, I left the shop feeling like I wouldn't want to go back, I understand retail workers are on the front line, but all precautions are in place and if she is not comfortable to be that close to customers ( very socially distanced) it shows I'm afraid.
January 2021 by cath allen
Went into Spirts Direct in Penrith yesterday and was so impressed with the service, normally staff can?t be bothered but I was pleasantly surprised as not 1 but 2 members of staff gave great service. The young girl on the footwear was so helpful and was really informative about the type of socks that would go with my walking shoes. When we went to pay the young girl was so friendly, she made sure she sanitized before we approached the till point and took time to talk to us which was so refreshing as normally you leave the shop complaining about the lack of service! Thank you to these 2 lovely girls who really made a difference to our shopping experience.
