March 2024 by Andrew Baker
What a fantastic place this is we had a spa day with a massage it gives you access to the pool,steam,sauna,and jacuzzi we had a hot oil massage which was really good then we came down for lunch which was part of the package you can choose two courses from three we had the Padron peppers then the kebab which comes with a flat bread fries and coleslaw it was absolutely delicious and substantial this is my only issue the prices are eye watering for me this is a one off event it is very expensive it is not a place we could go to very often even though we would like to, so to sum up we had a great day and really enjoyed the whole experience but unfortunately it is out of our budget and probably most people?s budget which is s shame as it is s lovely experience many thanks for the day Andrew and DawnFood & drinks: Beautiful quality food and drinks but very expensive indeed maybe some sort of daily special offer would be good
March 2024 by Diane Benson
From booking to checkout nothing was too much trouble. Friendly and efficient. Food was excellent and good choice.
March 2024 by Penelope Long
I had a wonderful Spa Treatment this morning which was a Mother's Day gift. It was a Soul Soother, head and leg massage which was so relaxing. Thank you Angela, my Spa Technician. I think I need to drop a few hints for my birthday and try the Hot Stones next time. ?
March 2024 by Neil Morris (Mozz)
Just WOW! Great hotel, fantastic food, friendly staff and you won't believe the spa!Will definitely be staying again, a hidden jewel!
March 2024 by L&M?s Mum
I love this hotel. The staff are amazing and the food is very good. It doesn?t look much from the outside but the rooms are quite nice (could do with modernising a bit) and the spa is relaxing. It?s a quiet and relaxing place to stay, with good transport links to the lakes. I like the open fire in the reception and the art work in the corridors. The halloumi thing they make on the ?fyre? is awesome and the breakfast is fresh made table service rather than a naff buffet.
March 2024 by Bespoke sales sales Lettings Property management
We are staying in Room 309 for the weekend. Really great hotel, staff are EXCELLENT and the Grill was class. Spa is really good too, pool area is nice sauna an steam could be turned up a bit but still really good. Will be
March 2024 by Sara Hirst
Food was outstanding! Gluten free choices were fantastic and waiting on staff were very knowledgeable and couldn't do enough to ensure our hungry toddler was well catered forRooms: Great built in kids bedsNearby activities: Lowther castle brilliant for kidsSafety: No concernsWalkability: Near amenitiesFood & drinks: Outstanding
March 2024 by Eilidh Henderson
Rooms: Comfortable
March 2024 by Lewis C
Absolutely amazing all-round!Came for a 2 night couple getaway and was not disappointed.Hotel - Great room with plenty of space and amenities. Bottle of champagne included in the stay and even put a birthday platter out during the clean for when we got back to our room.Spa - Visited 5 separate times across our stay and was amazing every-time, not too busy, very relaxed and great facilities throughout.Restaurant - Amazing breakfast and dinner, great food and even better service.Could not fault a single part of our stay, the staff throughout North Lakes were amazing; one member of the restaurant staff was being trained on our second evening and it?s clear a lot of effort goes into making sure everything is done properly.Special mention to the lady that served us for breakfast on the last day. Incredible service and catered for our many requests! Didn?t get a name but she seemed to be management due to the different coloured shirt to most of the staff.Thank you again North Lakes, would definitely visit again and for longer.
March 2024 by shay
Great hotel Staff were friendly rooms were very clean and great how they have filtered water and milk machines on all flows only issue is the bunk beds if you have long legs not very spacious as if you move around they rattle alotRoom was great with usb sockets and event type c which is really usefulBreakfast in my opinion is very expensive if pre book £16.95 each which personally i think is very expensiveRooms: great
March 2024 by Erin Emmerson
The hotel is very well presented, staff friendly and lots of little extras in the room. We booked as the hotel had a spa and close to some nice walks. However we were unable to use the spa as it was very busy and there was lots of children playing in the pool. It would be ideal for families but wouldn't recommend for couples wanting to relax. We also had a door connecting to the next room that was locked but provided no sound proofing. We enjoyed our stay but would look elsewhere next time.Nearby activities: We drove around 30 minutes and walked up Raven crag, really beautiful views definitely worth the trip.
March 2024 by Paul Dane
We enjoyed our stay.Staff good and friendly, Room comfortable, enjoyed our swim, dinner in the restaurant was good.Location not ideal, however as we had a car it was fine.
March 2024 by Martin G
It's a hotel
February 2024 by Deborah Courtney
We attended for a Afternoon tea which was lovely we also went to the Pool/Jacuzzi area which was ok.
February 2024 by Paul Williams
Recently returned from a 5night / 6day stay at the North Lakes hotel & spa. Some definite strong points, but also some less good elements.The good; great interiors, with timber-framed rooves, open fires in the bar and resturant communal areas, and nice big comfy sofas for the afternoon / evenings. The spa is conveniently located, and we had no problems finding room in the pool / steam room / jacuzzi when we went down. The treatments on offer are also a high standard. The food for the most part was excellent, and we worked our way through a range of steaks, burgers and kebabs over the week. Maybe a bit limited if you wanted something green, but, on the other hand, don't go to a steak and grill resturant if you want a salad. The staff are all very polite and enthusiastic, and at least one of the barman has a good knowledge of his wine cellar and was able to give us some helpful recommendations. Also very accomodating with swapping out the mini-bar contents for non-alcoholic drinks.The not so good; the room (junior suite), was a little dated compared to a modern chain hotel (say a Crowne Plaza or Radisson Blu). No air con, and the radiators made a rather annoying humming sound all night. Even with the radiators off the rooms get pretty hot, and we both had trouble sleeping some nights as a result. The bathroom was also a bit small, though functional. We also had a rather hit-and-miss experience with the resturant one night, with a radically different quality and portion size received for the same dish ordered on different nights. The first time was an absolute cracker (possibly dish of the week), the second time we ordered it was barely half the size and a disappointment given the first order. Neither the waiter, chef, nor receptionist were able to do / offer anything to help beyond an apology.Over all, a very relaxing stay and definitely a good base if you want more of a 'spa' experience in the Lakes, rather than just a base for walking - though a few niggles.
