March 2024 by jonathan peet
AVOID Car went in for a service and mot after having to phone up because they don?t like internet bookings had no mil lights on when I dropped it off was told nothing of the mil on mot just had a illegal tyre and no coolent or oil in it after its service and it will fail it?s mot because of that still no mention of the mil funny it passed an mot with an mil and after £1200 fixing rear brakes and various things that were wrong it came back a passed mot but after driving 50 miles I get an eml and it goes into limp mode and I have to call the AA coolent cap was left off and oil wasn?t filled after visiting and phoning my car went back twice to be told nothing is wrong it?s all sorted having taken it to a very good garage just up the road the water pump had burst probably on its service and mot at no point was I told or had any opportunity to pay or resolve the mater waste of time of a place and the service was appalling stick to what you know tyres avoid as I had no illegal tyre on the car took it to hardys to all was ok
March 2024 by Adrian Lopez
Booked my car for a service, really good price, and everything went well, so I'm definitely bringing it back here next time.
February 2024 by Catherine Allen
Excellent Service. Very friendly, professional & knowledgeable. Thank you
February 2024 by Philip Grundy
My daughter booked a slot at 11.30 on Saturday morning through the website to have two new tyres fitted. 2.15 in the afternoon before the car was worked on. Seemingly told that they don't do time slots, it's first come first served. So why the website slots... Ver annoying and disappointing
February 2024 by Barry Buckle
Haven't used Harold's for years. I was pleasantly surprised by the cost and speed of service.
January 2024 by Tarene Raven
Managed to get a screw in my tyre . They fitted me in straight away and got the tire repair. Good price and great service. Will use again as they were also very polite
January 2024 by Ian Thomas (Ianto)
A bit of an emergency situation but these people fitted us in and did a great job.
December 2023 by kevin briggs
Great service tyre changed in 15 mins.I live in Durham but use Harolds.
November 2023 by Michael Wood
Very professionalUnfortunately when I arrived there was a bit of a hold up so I had to wait about 15 minutes even though I had been given a time slot
November 2023 by Steven Hewitt
2 attempts to track a van and both attempts failed, I was closer without a machine its came out worse then when it went in, charged £35 they did say any problems bring it back but I haven't the time or crayons to explain its still wrong so I'll go somewhere eles
November 2023 by Alicia Lakes
Called in to have 2 rear tyres fitted. Service was great and I waited around 45 minutes and I was sorted. Very helpful team ?
October 2023 by Joe Ronald (Big Bad Joe)
I dropped in at 8am on a Monday morning with an issue with my work van. The lads both in reception and on the bays where absolutely spot on and dealt with the issue straight away. Great attitude and great service, both of which are not guaranteed at some other tyre places.
October 2023 by Lauren Beaty
DANGEROUS.Avoid this place like the plague.Took my car in for a nail removed from its tyre. Apprentice took the tyre off.Repaired it.Then cross threaded the bolts on the hub when putting the wheel back on.Was then bare face lied to by the staff about how it must have been cross threaded by someone else. Baring in mind they were the ones to take the wheel off previously for a new tyre. Forgetting that they would have noticed they were cross threaded when removing the wheel.Have been to several other companies including family mechanics who have all verified that this can only have been done by Harold?s when trying to put the wheel back on.Refused to take any acknowledgment or responsibility for this and left me with a £500 bill to have repaired. By someone else as funnily enough I didn?t want them touching my car again.Spoken to several garages and companies on gilwilly estate who have all said to avoid these cowboys
October 2023 by arransc
Fantastic service. We had a puncture on holiday. They identified the puncture and replaced the tyre the same day for a very reasonable price.
October 2023 by Yvonne Bennett
Friendly, helpful, efficient service on a Saturday afternoon. Thank you guys. I absolutely recommend you ? Yvonne
