Contractors in Penrith, Cumbria

“Went here for the first time on Friday 21/03/2025 and was very impressed with the whole experience. The staff were friendly and helpful and offered excellent advice on a number of subjects. I will definitely be back, thanks to all at Richardsons”

“This is probably the only company we worked with in Cumbria which we couldn’t fault. Their service was just perfection from start to end! We were initially a bit worried to spend a significant amount with a company that had not many reviews. However, we went in to see their quartz choices and we found ‘the one’ which we didn’t find in multiple places in the Manchester and Leeds area. From the first time I’ve stepped in, the guys were really friendly, showing me around and allowed me to take a sample home. We have decided to go with them and their communication was brilliant! Fast, clear and friendly as every company should really be. In a couple of weeks we had all arranged and installed and they really did a great job. A big thanks to all of you guys from the workshop to the templater! I would definitely use again and recommend to others.”

“Firstly, I cannot rate this highly enough as there are only five stars available. If there were more I would add them. I recently received a new (mirrored) bathroom cabinet for a refit that contractors were doing for me. When the unit arrived I removed it from the box and checked all of the mirrors to make sure it was intact. It was fine. I put it back in the box and left it alone for almost 4 weeks until the job was nearly completed. Hanging the unit was one of the last jobs. When the fitter removed it from the box it was still fine and when it was hung up it was still fine. The double doors were still factory taped shut at this point. When he opened the doors there were two internal mirrors (that I didn't realise were there were broken). I assumed at this point I would be liable for the damaged here, even if it had been caused in transit simply because I had not checked it fully at the time. However, the guys at customer service were absolutely brilliant. They understood the issue, liaised with the manufacture on my behalf and had a new unit sent to me after a full quality check on their side before dispatch. It arrived safely and the job was completed without the need to call my contractor back for an extra visit. Can't thank Vickie and James enough for their help.”

“Fantastic shop with lovely helpful staff. Julie advised us about our blinds and curtains for our holiday home, we couldn't have been more pleased with the result.”