Building Supplies in Penrith, Cumbria

“Currently sat in Travis Perkins in Penrith after issues with a roofer from hell.I really can't thank these guys enough for all their help over the last 3 weeks if so. From start to finish I have been treated with respect.Would highly recommend them. I couldn't have asked for better”

“Went here for the first time on Friday 21/03/2025 and was very impressed with the whole experience. The staff were friendly and helpful and offered excellent advice on a number of subjects. I will definitely be back, thanks to all at Richardsons”

“I went here after a B&Q rmember of staff recommendation. I needed a way to stop an older washing machine drain from spouting water under the sink when the sink was used. The washing machine had been taken away and the 'spigot?' had not been blanked off. I arrived just before closing. The young lady Duty Manager was truly excellent! Nothing was too much trouble and with a lovely manner! The difficulty was that the union sizes had changed over the years so getting a blanking cover proved problematic. In the end I was provided with a 'blanking plug' to put in the spigot for the massive price of £2.36! It works! Excellent service. Excellent result”

“Firstly, I cannot rate this highly enough as there are only five stars available. If there were more I would add them. I recently received a new (mirrored) bathroom cabinet for a refit that contractors were doing for me. When the unit arrived I removed it from the box and checked all of the mirrors to make sure it was intact. It was fine. I put it back in the box and left it alone for almost 4 weeks until the job was nearly completed. Hanging the unit was one of the last jobs. When the fitter removed it from the box it was still fine and when it was hung up it was still fine. The double doors were still factory taped shut at this point. When he opened the doors there were two internal mirrors (that I didn't realise were there were broken). I assumed at this point I would be liable for the damaged here, even if it had been caused in transit simply because I had not checked it fully at the time. However, the guys at customer service were absolutely brilliant. They understood the issue, liaised with the manufacture on my behalf and had a new unit sent to me after a full quality check on their side before dispatch. It arrived safely and the job was completed without the need to call my contractor back for an extra visit. Can't thank Vickie and James enough for their help.”