March 2024 by Chris Cheetham
Really great service
November 2023 by Joanne Carter
Fantastic service today from the team. On holiday nearby when an engine management fault flashed up. They were able to look at the car today to assess the problem and I'm now reassured I can continue to enjoy my holiday and get home safely at the end of our week.
September 2023 by Steyvo B
?Johnstone's Garage at Kirkby Stephen is one of those few gems that you come across in this modern, high-tech and somewhat unhelpful world. Their 'mission statement' declares "Personal service from a family business" and that is pretty much spot on??I purchased a new Ford from them recently and the service offered was excellent. Andrew and his team were helpful, knowledgeable and put the customer FIRST..?... something quite often lacking in many companies ??. Trade-in prices were very good and I came away feeling I had made a good deal on my new vehicle??If you are looking for a new car or wanting one serviced, well you won't do better than Johnstone's Garage ?
September 2023 by andrew spradbery
Great work, very nice people and could not wish for better service.
August 2023 by Julie Sofia Monteverde
In the space of about 10 minutes, my mangled car, was somehow magically fixed,and I couldn't be happier...from a nervous wreck, to a happy, happy, happy customer. Fantastic service, I'm over the moon.I hadn't booked, just went in, in a panic, immediately after the incident, they took care of it straight away. So kind.I bought it from here, and have it serviced here. Their professionalism, has been outstanding.
August 2023 by Christine Barrass
Very pleasant and helpful staff.Explained car problem in detail and in easy terms. Will be going back.
July 2023 by Dawne Welsh
Very friendly professional experience. Nothing was too much and ALL staff were very friendly. Would recommend and would use again
May 2023 by Gerald Young
First class service
April 2023 by Garry Britton
Excellent help in the service department
April 2023 by Tony Hughes
Waste of time.Rang them up to buy a new pickup.Spoke to Andrew. Sale couldn?t be easier. Truck is being bought by business. I didn?t mind whether they wanted my trade in or not as the business was happy to keep it or trade it in. Also happy to purchase or put on HP/ lease deals.Weeks later, still no return phone call. Clearly too busy to want easy sales!
March 2023 by Nick Beaumont
Great garage, nice local people who run and work there!! Work completed to a high standard
February 2023 by Nigel Day
A big ?shout-out? thank you to Johnstone?s Garage. We were on our return journey to Upper Teesdale yesterday when we had a ?flat tyre? problem ? a split valve. Brad was very quick to replace the valve for us and ensure our safe onward journey without the hassle of us changing the tyre and getting a repair done later. Support your local garage ?
December 2022 by The FlexTapes
Absolutely lovely people here, rang in last minute for my wife's mot they not only wanted to help but did that same day! Brilliant ?
November 2022 by Alan Herbert
Very friendly service (unfortunately no E5 petrol)
November 2022 by Harvey Lawrey
Brilliant service, I had a small issue with my van, on my travels, Hazel at reception was very welcoming, went and spoke to a mechanic for me and had the problem sorted within 5 minutes of walking in. Couldn't recommend enough, if I'm ever in the area again I'd be sure to be back. Thanks a lot guys.
