December 2021 by lesley murrells
Wendy what a lovely helpful ladyAll with a smile
September 2021 by GameFilmHub
Needed help with a large transfer which could only be done in branch. I am not local to the area so thought there would be issues. Jonathan was amazing, calmed me down as had a stressful morning, took control of the situation and got the transfer done for me no problem. Very greatfull. Highly recommend this friendly branch.
August 2021 by Margaret Scarr
In these difficult days when everyone is under pressure you get to see where customer service and care is paramount. Nat West, Kirkby Lonsdale deserve 5 stars and more. I couldn?t have asked for any better service. At 91 waiting in line outside is difficult, when a member of staff see that and brings you a chair! Just wonderful.
August 2021 by Susan Sykes
I always find the staff friendly , efficient and helpful. It is such a bonus to still have a bank in the town when others have either closed or only open certain days
August 2021 by Paul Howarth
They have blocked my card because I try to make a withdrawal and showed the correct identification and still blocked my card
September 2018 by Rachel Keller
Hardly ever answer the phone but if you go in there are always plenty of staff head in paperwork at their desks
April 2018 by Michael Graham
Very friendly and helpful staff. The branch is quite historical as it retains some period features.
