November 2023 by Brian
My wife found the exact cough bottle she was looking for, also, self service check out. Which was great. In and out in a matter of minutes.
September 2023 by Hedley Triggs
I had to place this review as the pharmacy staff were so helpful and went above what's necessary. Thank you .
August 2023 by A D C
DO NOT use the photo printing service here. I spent a lot of money on printing a set of photos of which a majority came out rubbish and unusuable. Firstly, the facility and guidance for editing and reviewing photos before printing is unclear. Secondly, no receipts given either by the machine or the staff so as a customer there's no recourse if things go wrong. Finally, if you have a problem, the staff (particularly the management) are EXTREMELY unhelpful and unsympathetic. Very rude and very poor customer service!
May 2023 by Julia Tudor
???Absolutely appalling service with attitude. Been there for over 10 years for my daily medication. The manager decided that he would not sell it to me and to buy off the shelf which was 4 times the price for a third of the amount. Think they prefer profit to actually helping. Went to Cohen's Pharmacy ??in Keswick, no problem at all, friendly and polite and they gave me my medication required
May 2023 by Rosie Wilkes
Awful - do not go. Staff were more interested in chatting than answering my question. When did they did answer, they?ve pointed me to a medication that I?m not actually able to have despite me giving them details of the exact ingredients I needed to avoid. I didn?t check until I was out of the shop, my fault for trusting the pharmacist knew what they were on about!!
May 2023 by Wendy Featherstone
Had a problem getting one of my meds before I came away, so temporarily changed to Boots Keswick for GP to send there electronically. That didn't happen! The pharmacist I think his name was Jian (?) was super helpful and managed to get me sorted with an emergency supply. I wish everyone was this helpful! Thank you!!
March 2023 by Jonathan
Came to Keswick for a holiday but forgot my prescription medication but this was no problem as the pharmacist was able to access my NHS record, issue a prescription and supply me with the necessary medication. Phew!
December 2022 by Grace Johnson
Good Boots. No complaints.
October 2022 by Richard Baker
They had everything I wanted
September 2022 by Evelyn Dean
On new medication which was causing side affects (I was unwell and emotional). Away from home so couldn?t see GP. Can?t thank the female Pharmacist who was working Thursday 1/9/22 enough for discussing issue with me. She went above with her empathy and kindness. They say it?s the little things that have the biggest impact - so true. I hope this thank you gets to her ?
August 2022 by Alice Kitching
The rudest stuff, shocking service.
July 2022 by Ann Holmes
Helpful staff ,quite a wide range of essentials .
July 2022 by Mervyn Harding
Self service checkouts were a pain to use
July 2022 by Deggsy101 Scott
Usual Boots standards. Staff great, apart from a rude and unhelpful Pharmacist.
June 2022 by Dot McCarthy
Staff need training regarding there advice they give. As I was shopping myself I had to give advice to customers regarding the creams they needed as I an ex nurse because the cream the staff was offering would of made there problem worse.
