January 2024 by David Goodall
Very friendly and efficient staff
December 2023 by Leesa Mili
Me and my partner Amin have regular prescriptions from this chemist and the staff are so helpful and have the prescriptions ready so it?s rare we have to wait.We are always greeted warmly and staff and knowledgeable but discreet.The main pharmacist Jay works so hard and I hope he gets recognised for it!It?s a small chemist with not many staff so you?ll occasionally get locums that don?t know regulars.There are also the annoying people who don?t realise they need to order meds until they are down to their last (like me and my partner) and staff are always kind about that.The staff are there to dispense meds and it?s not fair for anyone to blame them for unsigned prescription or stock supplies. They do a great job.
December 2023 by carol grayson
Good service and friendly staff. Great opening hours and convenient. Very busy, so be organised and order repeat meds in good time.
October 2023 by Sarah Bullock
Excellent service always, thank you for continuing to help a grateful customer.
September 2023 by Maurice Huck
Staff very helpful
March 2023 by Emily Wilson
My review is mixed as the pharmacists here are great and helpful.Unfortunately they are let down by a couple of awful members of staff, my poor Dad was spoken to like dirt by one of the ladies there and came away feeling un listened to and confused about his prescription.I would avoid this place as you don't know who you are going to get at the counter, as I said some are fine.
March 2023 by bill harrison
Helpful and courteous staff.I order my tablets they text when order ready, I collect, simple.thank you.!
December 2022 by Denise Tallon
Went to collect a prescription for my daughter who is away but didn't know that the medication had to be changed. The woman on the counter wasn't too bad but the actual pharmacist was abrupt & rude. Very unprofessional & when I asked what time it would be ready they didn't know but the pharmacist shouted through "as as possible hopefully
December 2022 by Adrian Allen
Having been a regular customer for mine and my partners prescriptions for several years, we had a really bad experience with a particularly rude and defensive locum pharmacist who we'd never met before. I logged an official complaint, no response. The branch manager is just dismissive and abrupt and unconcerned. I now dread every time I have to ring for and pick up our prescriptions. Most of the other staff are lovely, friendly, helpful. But since when has it been acceptable for a locum manager, after a slight disagreement wherein myself and my partner were in no way abusive, to refuse to give your essential medications? The branch manager is often quite bad tempered and unhelpful.
September 2022 by Geoffrey du Plessis
Disorganized
August 2022 by Mick Dodd
What a dire experience on my first visit to this pharmacy. Told the assistant I had a private prescription through Benenden to collect and provided the reference number. The assistant could not find it on the system. I heard the pharmacy manager tell her to ask for my name and date of birth which I duly provided. The prescription still could not be found. The manager then came out front and askedMe to explain what I needed. I did so and then he said I should have told the assistant this was a private prescription and given my name and date of birth. I said perhaps she should have asked for these details if she had needed them and reiterated I had clearly said thus was a private prescription through Benenden. He said that it could have been an NHS private prescription. I said to him does Benenden sound like NHS. I wasted no more time in a dispensary which was not only inept but where a manager who had not been present was trying to tell me what I had said. Totally unprofessional so I left and went to Wells in Maud Streer where although they did not have my prescription in stock they not only helped me immediately without any issue and they were so cheery and polite. Staff at Helme Chase could learn from their other practice.
October 2021 by Georgia Buckley
Very friendly and helpful staff
December 2020 by Sarah Chris Gaskarth
I can highly recommend Well Pharmacy at Helme Chase. They staff are always kind, helpful and knowledgable. They complete my pill trays monthly and are always happy to help me if I require further medication in the month. The text service makes life easier too. Keep up the great work!
July 2020 by Philip Slade
Held the unusual product for a tourist in need
March 2018 by Gary England
Friendly little chemist
