March 2024 by Rebecca Fisher
Exceptional customer service from the team at Stewardsons which is so refreshing and a joy in an age where classic customer service is such a rarity. They?ve been beyond helpful and found a solution to the issue with my order (user error, nothing to do with them!) and I will be definitely be using Stewardsons again. I just wish I was closer (I?m in Hampshire) so that I could pop in personally to thank them and shop some more!
February 2024 by Eileen Roberts
Very personable, great to call here again and will definitely call again once
January 2024 by Sean O?Regan
My wife ordered a Jack Murphy coat. It arrived within 2 days. Excellent coat at a great price with brilliant service. Would definitely use them again.
December 2023 by Vivien Barrett
Ordered Joules items online...very impressed with the delivery..2 days at a very busy time,just before Christmas. Needed to return 2 items..no quibble from very pleasant helpful staff. Would definitely order again from this company especially when I have been waiting several days for other deliveries.
December 2023 by Charlie
Ordered on their website and it was quickly shipped. Very pleased with the jacket, correct price and good customer service.
December 2023 by Barbara Hancox
A very well stocked shop, high end we were spoilt for choice, pleased with our purchases. Excellent service, staff lovely.
December 2023 by Mark Westwood
Lovely store and staff. I?ve bought a couple of Barbour coats from this store and they were great value.
November 2023 by Georgina Goring
This shop is fine to purchase at, but not refund! My partner had purchased a pair of Chatham's for myself, and was made aware at the time that if these weren't suitable - he would be able to change these the following day. I had asked for a different size, of which they did not have any on the shop floor. The man refused to look out the back for me, nor give me a refund. Whilst leaving me there, when he made himself look busy by ignoring me. Absolutely awful customer service. Now I am stuck with a £90 pair of shoes that do not fit. Not being from the area, nor not being aware when making a purchase that they do not offer refunds - I would avoid making a purchase unless you are 100% sure of an item. Not a place I would visit again when we return to the lakes.
October 2023 by Mark Smith
I ordered a couple of Barbour coats and they came the next day. Sadly they didn't fit (Barbour sizing is a minefield, regardless of how many blogs/videos you trawl through!) so I sent them back. My refund was processed with no quibble the next day.
October 2023 by Alex Powers
Ordered Wednesday and it arrived the next day with free delivery. Very impressive.
September 2023 by Anthony Rawlins
Ordered on Friday by midday and just used the standard postage service, and it arrived by midday on Saturday. Also the Barbour jacket ordered is excellent and about £100 cheaper than on Barbours own website. Thank you.
September 2023 by Joanne H
Excellent online purchase. Delivery earlier than expected.
April 2023 by Cliff Crabtree
Great , one of the best shops around for quality clothing, footwear, and accessories.
April 2023 by A A
Ordered woman?s gilet on 18 March, delivered on 21 March by Royal Mail. Well packaged, invoice included, and gilet exactly as ordered. Very good experience from ordering to delivery, excellent service.
February 2023 by Lucy Hatt
Very impressed with this store and the gentleman who owns the shop was very kind and accommodating . Great customer service and speedy delivery. Definite would recommend it.
