April 2023 by H arky
Staff are always helpful
October 2022 by Paul Munson
Cannot get through to anyone on phone
January 2022 by Dee Butterworth
Great service,
November 2021 by Sean Uttley
Really helpful
September 2021 by colin paine
Very pleasant lady on the desk, thanks.
August 2021 by Helen Hinde
On more than one occasion I have sent something to my Daughter on North Road Egremont that has NOT been delivered or a ?card? left as to why & when (ie time) that it couldn?t be delivered. Last time it was a Parcel containing a T Shirt. She had actually been taken to hospital but there wasn?t any card left to say a delivery had been attempted. No trace of the parcel so I lost my money.Earlier this week I had ordered ?Letterbox? flowers to be delivered on Friday. I didn?t hear from her so messaged her with a ?photo shot? of the Royal mail tracking ?app? that is on my phone (I am in Fife, Scotland under Tier 3 restrictions!) showing an attempted delivery & that a re-attempt would be made today. I phoned her early this am to make sure she would be in, thus spoiling the surprise. I now find that they hadn?t managed to deliver today but would be trying next working day ie. Monday.These are flowers!!! They need water!! They cost me money.My daughter has fibromyalgia + other conditions so cannot get to the door with any speed if in the kitchen or upstairs.I am totally unsatisfied with Egremont Royal Mail.Who is going to compensate me for my 2 losses, now totalling over £50?No wonder businesses are turning to other operatives to deliver both ordinary mail & parcels. They may be a little more expensive but at least are reliable.I look foreword to some form of response, explanation & compensation for my expense & inconvenienceYours most disappointedlyHelen W Leitch
August 2021 by shaun corlett
Not very professional at all!! Staff can't be bothered knocking and don't leave cards through the letterbox so you don't know where parcels are unless you track them, they all need sacked!!!
August 2021 by Dave Galloway
Staff are really nice and helpful.
April 2019 by Maxine Muncaster
Helpful staff
January 2019 by Mark A. Cooper
I had to pay duty on a package, they are polite, friendly and very helpful.
July 2017 by david Kenyon
If u miss your parcel and go there, they are so polite and fast service