March 2024 by colin paine
Nothing is too much trouble for this outlet. They always make you feel valued.
February 2024 by Geoffrey Graham
Good selection of car's.
February 2024 by ???
I've accidently booked the wrong date for the service but they just let me get the service and they are super friendly
February 2024 by Arkz Brake
Service was good
February 2024 by Yuliyan Gaberski
Very disappointed,I have paid deposit for BMW 850i,week after finance was sorted, I drove there from London 6 hours, been told the car is in mint condition, was advertised 1 owner from new , but unfortunately 4 owners, the seats were damaged and leather was looking like 10 years old?.Absolutely liars, all of them was looking in the floor including the manager and Martin Sgharp?Don?t buy anything from them, unless you have checked before arriving there?.They make me unhappy?.
December 2023 by Colin McCaw
We did a trade-in deal with Martin Sharp, and he was excellent to deal with. We had travelled from NI to pick the car and were put up in a local hotel by the dealership. I would highly recommend Lloyd BMW.
December 2023 by Haiming Sun (Chris)
I have a great contact with Mr. Neil, Mr. Shane and Mr. Kevin! Thanks all of them!My car was broke down at Lake District at 3rd Aug. bmw emergency tow my car to the cockermouth bmw store. In the next 4 months, I was so busy like I need to contact with insurance company, move my apartment, back to China, finish my dissertation, and take my UK driver license. They take care of my car well! At 4/12/2023, I collect my car at Penrith! That?s amazing experience!
November 2023 by William Johnstone
Excellent service as always from Martin Sharp
November 2023 by Jay Monaghan
Excellent staff excellent cars,,and the mini cars are very impressive,,well worth a look in,, especially the free coffee ?, ?,
September 2023 by Muhammad Adil
Absolutely rubbish unethical business and behaviour, they sold me a X5 brand new car, received a holding deposit but didn't waited for the bank to communicate with them for the completion of paperwork and exchange of invoice. This morning a I received an email message from their liar and misleading sales manager."It's Jackson at Lloyd BMW Cockermouth. I have tried contacting you over the weekend as we are yet to hear from HSBC regarding the purchase of the X5... Sadly the X5 we had with your preferred alloys (the one we were going to swap wheels with) has been sold/delivered. I can now no longer offer the wheel swap unfortunately."This guy never contacted me but out of greed has sold the car which sold to me.
September 2023 by Golden Globe
Absolutely rubbish unethical business and behaviour, they sold me a X5 brand new car, received a holding deposit but didn't waited for the bank to communicate with them for the completion of paperwork and exchange of invoice. This morning a I received an email message from their liar and misleading sales manager."It's Jackson at Lloyd BMW Cockermouth. I have tried contacting you over the weekend as we are yet to hear from HSBC regarding the purchase of the X5... Sadly the X5 we had with your preferred alloys (the one we were going to swap wheels with) has been sold/delivered. I can now no longer offer the wheel swap unfortunately."This guy never contacted me but out of greed has sold the car which sold to me.
July 2023 by Club 135
Absolutely brilliant. Solved an issue with my sensors, installed a new one. All the staff are so friendly and I cannot be more impressed.
July 2023 by Alan Fairweather
Bought a BMW 3 Tourer and the whole experience was faultless. An extra thanks to Jackson who was very professional and helpful throughout. I wouldn't hesitate to make another purchase from this dealer.
July 2023 by Colin Price
Here is my story.Took my car to BMW Lloyd Cockermouth because the Engine Management Light came on. They diagnosed and replaced two 'faulty' parts, test drove the car and informed me the car was repaired at a cost of around £600. I drove the car about 15 miles and the EML light reappeared.Back to BMW who this time diagnose a blocked pipe. When they replace the pipe I was informed they had sheared a manifold bolt resulting in the need for a new manifold and a bill of around £1400 that I had to pay in order to get the car back.BMW Lloyd Cockermouth do not accept any liability. They claim that the two parts they unoriginally replaced masked the blocked pipe issue and have changed they story about the sheared bold now claiming the bolts were seized and therefore a new manifold would be required.So make up your own mind.
June 2023 by Mark Jackson
Luke was so professional and explained everything completely. We felt totally reassured about everything
