December 2023 by Emmas food challenges food challenges
no customer service whats so ever rang 39 times and never got a answer or was hung up on !
October 2023 by Beverley Dixon
Very unfortunate Wells has made the decision to close most of their local pharmacies on a Saturday.
October 2023 by Toni Ward
Absolutely appalling service from the staff if I could give zero stars I would!!
July 2023 by Weronika Kantowicz
Wors experience ever. Trying solve they mistake todey.Staf very rude,they have some behaviour policy but expectations only to clients.Never go there again,absolutely joke
June 2023 by Jamie Earl
Every time you visit this place there is a long line, you get to the front eventually to be told ?we?ve not packaged your prescription up yet? ?come back another day? .
June 2023 by Jamie Earl
Useless use another pharmacy
June 2023 by Joanne Weymouth
These are the most useless chemist stay away from them
June 2023 by Jojo
These are the most useless chemist stay away from them
May 2023 by Ricky Smith
Absolute joke this shop, staff are miserable all the time, unhelpful. 6 attempts do collect a prescription. Even when they have the stock and show you it you still have to come back for it the next day ,only to be told come back later it hasn't been checked .Has to be bad management, the staff change but the problems still remain.
May 2023 by kenneth west
Don't even deserve this rating. Wasted a morning travelling for a COVID vaccination only to be told they had none. They had sent frequent reminders about the appointment yet couldn't bother to text me when they were cancelled.
April 2023 by Sara Seabrook
waiting 2/3 weeks for a prescription every month is a joke, ive been in 3 times this week alone for 1 item that had not arrived, was re-ordered told to come back in 5 days during that time was given to someone else, told to come back next day and its still not arrived so have to go back a 4th time in the mean time I've been out of medication. was a great chemist before it changed hands
April 2023 by Phil Routledge
Dreadful. GP practice issued prescription on 9th march. Visited today 5th April (5th attempt to collect) and still not got all of it despite a text saying it was ready. Been fobbed off with "it just needs checked by the pharmacist", "it will be ready tomorrow", "it will be here by the weekend". "We havent got all the items" - well order some!. Had 4 weeks to sort this out. They even gave me some medication which i didnt order and wasnt on the prescription - after 4 weeks i do need it now though!
January 2023 by carol richardson
Worst chemist ever told prescription would be delivered on 3different days and still never received it
January 2023 by Sandy A
Firstly, staff are always friendly, helpful and professional and on most occasions i do not have any problems. However, unfortunately, my last visit to collect a prescription was definitely an experience that I have never had before. The queue was nearly at the door. I waited 45 mins to get served by staff. Then, I had to wait another 45 mins for my prescription, which was confirmed the day before to be ready for collection. The pharmacy are really struggling at the moment and appear to be very disorganised. Quite disappointed. I hope something can be done soon as people only have so much patience!
December 2022 by sean johnson
Very bad pharmacy you can never go in and get your proscription even though you have had a text message to say it is ready something needs done about it