Got a £300 necklace for Christmas hardly wear it put it on for mother's day it broke took it back to the Carlisle shop ..I was told to go to somewhere jeweler to get it fixed may cost £40 haha he said its only valued at £50 and definitely unfixable
January 2024
Incorrect information provided at point of purchase. Shocking customer service skills from the manager when returned to the store to rectify the issues we had.
December 2023
Very disappointed. Went to get a bracelet that my niece had chosen from the range, after looking online. When I went to the shop to buy it, I was told the online price 'hadn't yet reached the shop' and I had to pay an extra £7.00.Then was charged almost £4.00 for a box/bag.Sales assistant didn't seem to care.This was... read full comment
