October 2023 by Annie Swarbrick
Excellent service- both lads really helpful and pleasant!
October 2023 by Charlotte Ditchburn
Alice provided superb customer service, helping design tiling for a fireplace and our bathroom. Great value and good selection of tiles to choose from. She went above and beyond to make sure we were happy customers, would highly recommend the Carlisle branch thanks to Alice!
September 2023 by Reviewer
Wendy and the team go above and beyond every time and for us working in the trade, this is simply the best place to shop!Always great service, trade prices (speak to the team) and easy to park.If anyone senior from Topps reads this, give the team a raise, they're worth every penny!
April 2023 by stephen egerton
I'v visited Topps tiles many times and every time I'v always had top quality service, The staff are very friendly, especially Wendy who is very helpful. Thanks Wendy.
April 2023 by Louise Mitchell
I have just visited the Carlisle store and was served by the lovely Leon who was so helpful, well mannered , went out of his way to help , great customer service. You wouldn?t think he had only started this job a few weeks ago well done Leon your doing an amazing job. Leon even took my tiles out to my car and put them in my car thank you for a great experience Leon
April 2023 by Wendy Cook
Visited topps at Carlisle last week and bought woodeves tiles in the clearance section . Needed one more box which we were told they could get us from another store , we got these a few days later . When we got home we liked the tiles so much we went back to see if we could get another 8 boxes . Alice at this store could not have been more helpful , she went out of her way to source another 8 boxes at the same price and all the same batch number . They were sourced from scunthorpe and delivered to carlise. The service from Alice has been fantastic and we would definitely use topps again . Alice in this store is a credit to the company. Thankyou again
March 2022 by Caravan man Quinn
Excellent service the young lady that served us was very knowledgeable and nothing was to much trouble very helpful and professional.Thank you very much for the service .R k quinn caravansBurgh Rd ind estCarlisle ca27na
January 2022 by Julian Turner
My wife and I visited the Carlisle Topps store this morning. We dealt with a young man on the desk who was really helpful and informative. It was a nice experience. WELL DONE LAD!
October 2021 by Roland Batchelor
Discovered a mistake on my invoice for purchases at the Carlisle store but didn't spot the error until I returned to Norfolk. i rang the store direct, spoke to Emma who really moved heaven and earth to get me a refund .A true star, a gem and credit to the organisation.
October 2021 by Denzil Addison
Was served by Emma today, she provided excellent advise and product knowledge, she had a brilliant customer service skill and is a credit to Topps Tiles.
September 2021 by Simon Goodman
Fantastic, friendly and very helpful. Wendy and her team sorted out and even matched some extra tiles to the same batch. We really appreciate this customer service whilst we are out of the UK.
August 2021 by Ian Waugh
Carlisle branch an exemplar in customer service (with Wendy in the vanguard)
