January 2024 by John Porter
Unfortunately, I still have major visual issues after to visits and four pairs of glasses
December 2023 by Vince Thoburn
Good service,staff very good and professional.very friendly.
December 2023 by L B
Louise and Sarah in the contact lense department are really helpful and knowledgable!
December 2023 by Tracy 123
Loving my new specs. Always get good service from both the contact lens and glasses departments. Been using Specsavers for years with no problems.
December 2023 by Northfell
My family have used Specsavers for years without a problem but unfortunately on Friday 24th of November our experience was that of disbelief, my son went to our GP and was told to ring specsavers for a GP referral emergency appointment, only to be told by a rather unhelpful receptionist that it was up to them to decide if it was an emergency and they'd ring him back, it took them 5 hours to ring just to be told they had no appointments for a week. After a frantic ring back to our GP he was seen and after an eye specialist was called he had a serious eye problem exasperated by a delay in treatment. Maybe Specsavers should look at their procedures and stop letting receptionists play god.
December 2023 by derek murray
Great service never had a bad pare of glasses from your company had new ones 3 weeks ago and are great
December 2023 by Pamela Johnson
I have usually had a good experience at Specsavers but not this time. On collecting glasses useless, and now have to go back.
December 2023 by Jay Monaghan
Excellent place, great service, and disabled bay parking right outside,,
December 2023 by Duncan Watt
Very good experience, everything and everyone very pleasant and knowledgeable.
November 2023 by Gemma Murray
I called up at 10past 10 to cancel appointment and ask if I could make a new appointment on the phone she was very rude as she started grunting over the phone
October 2023 by David Ryans
Nice friendly staff with everything explained and excellent service.
October 2023 by Joy Moore
Pleasant, helpful staff. Professional and friendly.
October 2023 by Kenneth Edmondson
Excellent service recived at my last appointment
September 2023 by Diane Thompson
Visited Carlisle branch again today to collect a second pair of glasses. I was helped in choosing the right frames by Lucy a couple of weeks ago and today went back for her to fit them for me. Lovely lady. Super helpful. Fast. Excellent service and her customer service is a 5 star rating in itself. Overall a very positive experience. Highly recommended.
September 2023 by paul harper
Great service when you actually arrive.However trying to get through on the phone is impossible after 43 minutes I press the option for a call back.No call back.This happened 3 times over 3 days.
