October 2023 by Steven Mercer
Great shop. Quick turnaround fitting new pedals and a new saddle when I was on my way up to John O'Groats.Affordable, knowledgeable and friendly staff and they even filled up my bottles!
October 2023 by Mel Butterworth
The stuff here can be very cheap, I got a BBB multimatch tool for £12! I also saw a GT bike down from £2300 to £1100! Fantastic deals if they have what you need. It does look like stock of parts and tools is a little limited but the bike stock is much better. They didn't have a chain tool on the occasion I went in but the guy said they usually do. That guy was a fantastic salesman mind, I bought stuff I didn't even realise I neededThat said repairs were pricey and took ages, half an hour and £15 for them to tighten a threaded headset. that's in reality a 30 second job and should've cost a fiver. Although they did do a good job of it and it never came loose again.I'll be checking here anytime I need to buy something but I'll definitely be going somewhere else for basic repairs.
October 2023 by Jam Hinkley
Ordered bike via website and it arrived the next working day. Bike was very well packaged and excellent value.Very pleased - thanks!
October 2023 by !#
Had a few bits and bobs from here over the years, good prices, friendly service and good variety.
September 2023 by Rebecca Cole
Friendly guy on the front desk ensured a fast turnaround for new brake pads which had worn completely just as I arrived on holiday. To Kieran in the workshop - thank you!Walked in at 9:10am. Went for a walk and a coffee and my bike was ready to ride two hours later. :) Much appreciated! :) Great service :)
June 2023 by Christine Cooper
Excellent service, very fast delivery, thank you!
June 2023 by A.D
I bought the Ortlieb bike rack only to realise when I'd got home that I'd bought the wrong model. Emailed the shop to explain and Simon couldn't have been more helpful. He put aside the correct model for me to collect at my convenience. Absolutely awesome customer service. Popping into the shop is always a bonus, there are so many great bargains to be had that are not online.
May 2023 by Leon Buckley
Great experience when buying online. Good price, fast delivery. My item had a part missing (not Scotbys fault) and they sorted it straight away for me. Very Happy!
May 2023 by Ian Powell
Ordered a Marin Bobcat 3. Bike was delivered 2 days later. Arrived in perfect condition. I only had to attach the handlebars & pedals. Great overall experience.
May 2023 by Darek Olesinski
Riding Land?s End to John o?Groats and the back tire gave up. Took a taxi to Scotby Cycles and the guys were absolutely brilliant. I was again on my way within 1 hour with all issues fixed. Many, many thanks!!!
May 2023 by Tom
I highly recommend this bike shop! Every time i have been here the staff have been really kind and honest about what your bike need for a repair.
April 2023 by F S P 4
I highly recommend this bike shop! Every time i have been here the staff have been really kind and honest about what your bike need for a repair.
February 2023 by Paulina Ma?ach
I wanted to say a massive thank you to Simon Stairs on customer support. He went well and beyond helping us with our additional request. He was very quick with his replies and contacted suppliers on our behalf to help us. Thank you!
December 2022 by Climb Psyched
Excellent service from Scotby Cycles. Easy process and super quick dispatch. Thanks again!
October 2022 by Mike Brennen
Just retired and wanted to get back into cycling. Brilliant service from Jed sourcing me a Cannondale comfort bike and he was very helpful in the weeks after that to ensure my bike was setup right. Love getting out of my bike again now. So glad I bought locally rather than online. Can?t recommend enough.
