February 2024 by Manuela Brehm
Very friendly stuff just the parcels always looking very rough...
February 2024 by Raymond Machell
I have been let down by parcelforce, I had to go to the doctors at that time, so I wrote a note on the door to leave it around the back with the blue bins.I never got it, he left a phone picture, I can't think we're he's left it, I went to the lovely Post office and their say its not with them. So I don't no where he done with my booze, £50.00 pound down the drain, thanks to parcalforce. Do not use them, because their will deliver else we're, don't thouch
January 2024 by Tim Booth
"You must call customer service" - Automated robot!
December 2023 by Ron Simpson
Absolutely the worst courier service I have experienced. They fail to deliver when they say they will. I waited all day for a delivery then found that the parcel had been returned to the depot without any attempt to deliver and no explanation why. Live tracking is a joke. Had two deliveries aon same day one by Parcelforce the other from Amazon whose depots are next to each other and set off at same time- Amazon (probably with more drops than PF) arrived on time, PF still miles away and unlikely to meet the 7.00pm deadline at which point they give up and return to depot. I thought Evri (Hermes) was bad but I've never been let down as badly as by Parcelforce - avoid like the plague.
December 2023 by James Sharpe
Good competitive prices. A very informative guy (Steve) at reception, helped me decide on what service to use. Nice to use and support a British company!
November 2023 by Ian Besford
Any company that uses ParcelCompare and provides customers with that level of service deserves zero stars. Don?t use ParcelCompare ever, but don?t be fooled thinking ?oh it will be ok bcs it?s Parcelforce?. 100% you will regret it.
October 2023 by Vintage Sparkle
Broken item on delivery - pretty well packaged, could not believe. And then no help at all with compensation, of anything only obstacles. Shame
October 2023 by Gino Giacopazzi
Can?t keep to the scheduled delivery times at all.
October 2023 by Dj Jhon
Been waiting a week for my parcel to arrive and it looks like a dog has chewed it , horrible service from the man that delivered it I opened the door asked what happened and he said when he grabbed it it ripped but he said it was tapped up so it didn?t matter to him he gave it to me and then just walked away
July 2023 by Colin Skelton
I have been waiting for my parcel to be delivered for over a week, seen on tracking the day it should have come it was returned to the depot due to an unknown reason. Phoned up after a few days and sat on hold for 35mins then was told everything was ok and would be delivered the next day... 3 days on its still not here. Worst delivery company I have experience I have more faith in Evri & Yodel than I do in ParcelForce.Previously they lost a large parcel I sent worth over £500 & took me 6months to get my money back.Use anyone but parcel force!
July 2023 by Roy Maddison
Parcel returned to depot - no card left, no information at all about how to get it. Useless service - it's criminal that they are allowed to trade.
June 2023 by paul boustead
If I could have posted no stars, I would have. This is the worst delivery company in the industry. Absolutely pathetic. They effectively hide their contact details because they don't want anyone to call them to complain. When you do find a number the delay in endless. I've been waiting 90 minutes and still no answer.Absolutely ridiculous. A note to all industry customers, do not send with parcel force. Every time I get something sent, they "can't deliver" " unable to locate". There are no problems with all other delivery companies:-Yodel, DPD etc. The only company who cant find my house is "parcelforce". A terrible, terrible company.
June 2023 by mark dewar
Tried to deliver didn?t even try neighbour can?t even tell you what time coming most people work during the day other companies will give you estimate time when coming if they give two hour time slot I would take time off work but can?t stay in all day as I?m self employed don?t get paid if not working then they will charge you £1 to pick up at post office fact is it would be nearer to post office especially where I stay
May 2023 by Max Rek
Absolutely obliterated a £900 package, delivered in person to this Parcelforce store, arrived with the buyer ruined. Down nearly a grand cos this lot seemed to have driven a forklift truck into the box.
May 2023 by paul killen
Hi had a order for 24hr delivery four days later and no parcel stated in all day when they said delivery that day but no dilivery now saying l have to pay £1.45 more for second attempt l was In all day there driver didn?t even attempt delivery at all ?? Now saying l have to pay more for a parcel that we?ll over sue l don?t think so terrible service!
