March 2024 by H Aliyu
Room was a tad dark but lights were fine. Bathroom was great. Fresh hot water.Hallway smelt of fresh carpet and clean.Great location in the
March 2024 by Lee Greenwood
It was ok. Clean. Friendly staff.Expensive for what it was.
March 2024 by Gemma Hope
Blood stained pillow and room was dirty, hadn't been hoovered in a long
March 2024 by Neil Arlott
Couldn't get a better location.Rooms: Are always clean and comfortable ?
March 2024 by Mo higgins
Always helpful, we get exactly what we need ,we can't book online because we have a 23yr old autistic son who needs to be in with
March 2024 by Martin Edwards
Staff exceptionally helpful. Parking directly behind hotel was handy and free. Dined on the first night and the meal came quickly and was fine. Breakfast well supplied. Good 2 night stay would recommend.Rooms: Clean and neat standard Ibis rooms.Walkability: Within 5 minutes of city centreFood & drinks: Small but adequate menu. Food came quickly.
March 2024 by emma powe
Comfy bed, good breakfast great staff me and my husband had a lovely timeRooms: Good size comfy bedWalkability: Very central to pubs and nightlifeFood & drinks: Great choice at breakfast
February 2024 by Geraint Owen
Right in the heart of the city night life.Good parking to the rear.
February 2024 by jean sweeney
I have stayed in the hotel on numerous occasions with no issues but this time I had items stolen from the room. Only person that had access or was in the room was the cleaner. I asked to speak to the Manager and was told that they were on holiday and the Duty Manager would not be there until the next afternoon. I reported it to the police myself as there was no Management available at the hotel and they are currently dealing with it . As far as I am concerned if a theft is reported the Management should make them self available to speak to the guests not leave it untill the guests have left the property. I called the hotel later the next day and the Duty Manager said he couldn't give me any information. The fact that I had to call the hotel to speak to a Manager is totally ridiculous. As far as I am concerned the Management should have contacted me as soon as they found out about this. There was zero customer service. I would advise anyone staying here to check all their belongings are in the room every time they return to it.
February 2024 by Lewis A
Room can be quite cold at times, especially when sitting near the window. Heating is also quite noisy, but not too bad.Nice touch with the complimentary earbuds for a more peaceful night. Kettle and tea/coffee is included in the room too.Great location, with it being next door to a gym (for which you can get a day pass), and free parking.Breakfast is okay; good choice of options available. Not the highest quality of food, however, but could be worse. Sauces are runny and taste cheap.Rooms aren't the cheapest, and I would expect them to be slightly cheaper for what you get.Room was clean enough but some slight damages. When staying over, I noticed one room was missing a headboard, and the water pressure was not good at all. Rooms also had slight damages and imperfections, e.g. light switches being cracked.WiFi is, simply, horrendous. It barely reaches the rooms; Netflix works fine but other content can take a while (e.g. YouTube/BBC iPlayer).Walls were fairly thin too, with noises travelling from other rooms and the corridor.24/7 pizza is available, but extra toppings cost more.The staff service and location are the only things which bring this review up slightly. Staff are really quite excellent!Overall, I would recommend the hotel as an okay place to stay for an evening or two - it does the job, but it's not somewhere to be expecting caviar and canapés. It really isn't the highest quality, but, as previously said, it does the job.Walkability: Not a far walk at all to pubs and to town
February 2024 by Wendy Browne
Always stay at ibis when go to Carlisle.It?s good location always clean and has lovely rooms.Staff always pleasant..Rooms: Lovely spacious clean rooms
February 2024 by Elizabeth
For the price and the location I would consider this hotel good value and will use
February 2024 by Jamie Titchener
Stayed here on a recent visit to Carlisle. The rooms are clean and tidy, fairly basic but comfortable. The staff were also friendly, though the breakfast at £12 is considerably more expensive than Premier Inn.Nearby activities: Right in the city centre near the shop, cathedral and castle.
February 2024 by Kenneth Henderson
WILL DEFFO STAY AGAIN CHRIS AND MELANIE FANTASTIC ALSO THE CURRY WAS YUMMIE COMPLIMENTS TO THE
February 2024 by Douglas Hogg
Nice just what wee need for boys
