March 2024 by Lisa Storey
Stayed here 1 night as a stop over on way to Glasgow and so glad we did. Hotel is immaculate, very clean and the room was great with all we needed. Staff were amazing and so helpful on reception and friendly and the dining room staff at breakfast where exceptional. Emily was brilliant as my dad is gluten free and a gluten free breakfast was provided no hassle and brilliant. Would 100 percent recommend staying here for the price it's a gem of a hotel
March 2024 by Oliver Baumann
Very outdated hotel. Unfortunately there were problems with the water, but this was resolved.The staff was very friendly and tried hard, the breakfast was OK and the location was very good for train travelers.Walkability: Right next to the train station.
March 2024 by Susan Osborne
Nice clean hotel needs some updating but better than the last time we stayed. Great location in city centre lots of good restaurants near by.
February 2024 by Gary Norris
We stayed for one night (Saturday) on 17 Feb 24. The staff were very welcoming and hospitable and dealt with our slightly early arrival by checking us in early, which was very pleasing. The bathrooms in the hotel rooms are a little tired, and due to the location, we found it to be quite noisy through the night from the closing time footfall. However, for the price, these are very minor complaints.Walkability: Right next to the train station and smack bang in the middle of town.Food & drinks: Drinks were reasonably priced but the breakfast was pretty disappointing due to the lack of hot food.
February 2024 by Cameron McCulloch-Keeble
Loved this hotel, very convenient, great room with lots of space and amenity. Easy to get to and plenty around nearby.I've given 4 stars rather than 5 tho as rather than a double bed my room was two single beds zipped together. Sleeping with my partner was v difficult with this. I'd happily stay there again but would keep this in mind when booking.
February 2024 by Karen Brain
Great place ,it's probably a little dated but clean, tidy and I would go back.
February 2024 by Barbara Matthews
Very friendly staff. Cooked breakfast buffet style. Not very good but plentiful.
February 2024 by Jon Hall
Big old building, some nice features, shame the heating isn't one of
February 2024 by Marie
For the price paid, this is a standard basic room which was fine. Needs updated as very old fashioned furniture and curtains.The bed was really hard and not very comfortable unfortunately. There was only one towel available on the bed, there were 2 of us - later found the other in the wardrobe.The bathroom is really outdated and I was appalled at the toilet roll being on the wrong way ? Whichever your loo roll preference, it is ALWAYS over, especially in hotels (I used to be a hotel housekeeper).Staff were friendly enough and we never used the bar or breakfast facilities.Rooms: Needs refreshing and comfortable beds.
February 2024 by Kathryn Tyson
Nice hotel, very handy for the train station, needs a bit of an upgrade in the
February 2024 by keith smith
Mirror in ensuite above the toilet cistern, had to shave in the washbasin at the window and go to the mirror to see when having a shave. Car parking charge for residents £12 for 24 hours, which I thought was ridiculous, it should be free I feel.
February 2024 by Derek Mclean
Noise neighbours screaming until 2am from wetherspoons don't take room 207
February 2024 by Colin Neal
Great location right next to the station Botchergate a minute away with all the pubs etc. Lovely old building, inside a bit tired, needing some TLC. Didn't spoil for us though.
January 2024 by Joe Knight
Very comfy rooms.
January 2024 by ronnie king
Rooms good service great location ideal staff very helpful and friendly ?
