June 2023 by richardbazzoni
Not bad for motorway services. Friendly service food was hot what is the main thing. Plenty of seating
October 2022 by MJB_Kendal
If the girl and boy behind the counter got off their phones they would have realised they had forgotten to put the chips in the frier and so though the burgers were cooked we had to wait for the rest of the order. Not a word was spoken to us by the staff.
August 2022 by 193indiad
I don?t usually right reviews but I will this time!!!. I payed over £13 for a burger meal with a regular extra fries. It was near enough stone cold and I live 5 mins away. I was actually appalled by the food for the price. The temperature of the food was a hygiene risk and not fresh!!! And was reheated in my oven when I got home. But I have to compliment the lady serving at around 9 this evening she was switched on and very polite. Good job to her ?
June 2022 by susanbT3532PY
Arrived on Friday afternoon after travelling for 6 hours. Queue to order was about 20 mins long, my boyfriend received his food after waiting another 25 min, his food had gone cold by the time mine had arrived. 45 minutes I waited to be told that someone had collected my order and I would have to wait for a fresh one to be made. The order number wasn?t even shouted out so no one had had chance to take it. Shocking service. And this is apparently meant to be a ?fast food? restaurant. Will not be returning!
May 2022 by CustomerReview
On the whole the BK food is good but the customer experience is poor. There is always a wait due to insufficient staffing levels in them all, so can?t be classed as fast food. I had a poor experience in this one due to two members of staff. One wiped their nose with their hand and the other touched a bin. Neither then washed their hands then went to prepare food. I asked for the manager, explained what had happened and said I wanted a refund and was given it but it makes you wonder if they have been trained in food hygiene. Sadly I won?t be revisiting.
April 2022 by Local_diner2016
Asked for a whopper and got a bacon double cheeseburger which was undercooked and was awful definitely do not go here
October 2021 by Stuart W
Called in last night for food, absolutely shocking, the cold drink I had with food was probably warmer than the food, it?s not the staffs fault, it?s the managements fault, a busy services like this totally overwhelmed with orders and understaffed. Minimum effort maximum profits, never again.
October 2021 by A S
Not much choice when stopping at service stations. The queue for here was massive, the place was filthy, the prices were shocking (almost £20 for 2 burgers and 2 drinks). Had to wait another 15 minutes for the food to be ready. Would NEVER go back! We have now decided to pack a flask and sandwiches when we are on the road.
September 2021 by Graham Buckley
Food was like warm and when asked for a Halloumi burger, they gave me a roll with halloumi fries, three of them, not good and will never go there again on my journey home on motorway, bought them and drove out straight away without checking.
September 2021 by Scott Barkla
One lot of chips were stale, but good service for comfort food on a long journey.
September 2021 by Okyanus Ari
Fast and friendly service, recommended!
September 2021 by Christoper Tries
Usually good quality with a decent level of cleanliness 5*
September 2021 by Lizzie C
Great snack before a long drive north
August 2021 by Adam Woodford
Forgot items from multiple peoples orders. Just walked out to campervan in a rush. Realised they have also not packed some items in my order.
August 2021 by Steve Birnie
No messing around, clean and staff excellent ?
