Banks in Carlisle, Cumbria

16 locations found near Carlisle
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“Called in 9/12/24 and was helped massively by Courtney and Kerrie. Monies transferred, savings account closed and new one opened. Thank you ladies, great team work. Very satisfied customer. Wonderful to still have personal touch from two understanding Nationwide Representatives. Keep up the good work.”

5Superb2 Reviews

“Had a potential issue either my bank card, quickly resolved. Additionally a problem logging in on my phone app, again quickly resolved- excellent customer service from the Carlisle staff.”

3.2Average6 Reviews

“The HSBC branch in Carlisle is an absolute credit to this banking institution. All the staff are extremely customer focused, very helpful and provide solid professional advice. In particular Stuart Brown has stood out and I believe went the extra mile to ensure we had the correct information to make informed decisions. A great to have that level of support.”

2.6Average21 Reviews

“Lovely local branch of Santander Bro / Pleasant Atmosphere . Including posters of TV personalities of the likes of what knot / NE - Geordie Ant & Dec on display with helping hands of F1 Lewis- Hamilton on the go , Frequently the screens !”

3.5Good2 Reviews

“Went into the Carlisle branch on Monday 11th following fraud on a family members account and George and Ellie were fantastic! They helped sort everything out and took steps to prevent further problems. They both made me feel reassured and gave advice going forward. This is not the first time George has helped my family, thank you so much. A very grateful customer.”

2.5Average8 Reviews

“There's a lot of laughable reviews here, there should really be some organisation to reviews because blatantly fake ones just melt the whole idea of reviews.Anyways, I needed a new card as my old one had expired and I was temporarily at another address. The staff helped me sort out everything that I needed and went out of their way to try and loophole some issues. In the end however I had to get my card custom delivered (this isn't my usual branch, as all cards are sent to the branch you signed up at,) a third party picked it up for me and delivered it, it had been about 8 days at that point, but unlike some of these reviewers I understand the point of these reviews is the place you're reviewing, not the whole company, SMH.Anyway I visited a few times and they tried to locate my card without any luck, and extracting cash wasn't a problem (needed ID, but some of the staff recognised me and waved me through).Staff were courteous, welcoming, and ready to assist with any issue.4 stars because the place needs more seats lol”

2.3Poor8 Reviews

“I had a great experience at Halifax Bank in Carlisle thanks to the amazing woman who helped me. She assisted me with a few of my existing accounts and also helped me open some new ones with better interest rates, which I really appreciated. I’m not very confident with technology, but she took the time to patiently show me how to use the app and manage things on my phone. She was so friendly, helpful, and brilliant throughout the whole process. It made a big difference to me and I’m really grateful for her support!”

2.3Poor3 Reviews

“Only my second visit in the last 18 months, mainly due to the reduced operating hours, so I tend to use telephone or Internet banking.I waited for a few minutes as the customer support staff were helping a customer already, so I opened for the counter staff.The lovely lady I saw was brilliant, and between her and a colleague, I was able to get my request resolved without issue.Cash withdrawal and deposit available at the counter or by machine. PIN service available at the cash machine. Fully accessible. Close to bus and train station, disc zone parking located a short walk away too.”

1Poor7 Reviews

“The staff in this Nationwide branch are extremely helpful and friendly. The lady who served us managed to sort out all the mistakes another branch and the people in the call centre had made within 10 minutes and she did not make us feel like we were taking up too much time. They are also very good at keeping appointment times and have never kept me waiting. The branch looks stylish and modern and is very well laid out. I think the main reason this branch has less queues is that is slightly out of town, the only problem is that it is hard to park nearby.”

0Na0 Reviews