January 2023 by Alison Castle
Got a lot of stuff due to the shop closing down, good savings as well plus extra savings using my BLC, very impressed.....
December 2022 by Brian Baines
Bought some walking boots 2 months ago and they were letting water in so I took them back for a refund. I showed them pictures of my wet feet next to the boot that I'd removed that caused them. They weren't going to refund me as they said that wasn't sufficient evidence. They then told me that they'd never had a pair of this particular boot returned. To this I told them that this wasn't sufficient proof that my boots weren't going to leak. I had to tell them that I would seek consumer advice before they offered me a refund. The girl(?) On the counter was extremely rude, telling me that she wouldn't sell me another pair, to which my answer was "I don't want to buy another pair!" NEVER BUY ANYTHING HERE, THEIR CUSTOMER SERVICE STINKS.
September 2022 by Kev Butterworth
Great deals everytime
April 2022 by chunkerton_daily
I tried to return a faulty product multiple times and stupidly this needs to be done by the one manager at the store so I had to visit the store multiple times to try and speak to this manager. When I finally spoke to a manager they basically called me a liar. Massive waste of my time. Maybe think about training more staff to be able to deal with faulty products and don't call customers liars in future.
March 2022 by maria mccarten
Good range of kid's and women's trainers
November 2021 by Sophie T
Small shop hardly any womens trainers compared to mens downstairs. Would be nice if they spaced things out in the shop as it's cramped trying to look & squeeze past rails etc
August 2021 by Denis Harrison
Bought shorts for reopening of the gyms 11/08/20. Worn twice washed once, then noticed they were falling to bits .Tried to return for a credit note , manager said they had been damaged in the washer and would not accept a return, inferring I was a lier .All for the sake of £5.50 pair of shorts , He was totally dismissive, lacking any interest in my issue.I pointed out the fault in the material ,clearly shown in the photos... he was not interested!.He certainly needs further training in customer interaction .I will not be patronising that store ever again.There are far better places to shop , where they value their customers and know the meaning of customer service!.I will contact their head office to try to get some kind satisfaction.
August 2021 by Damien Beales
It's ok staff can be very rude and love to stare at you while you shop like proper stare at you it can get freaky but over all its the same as any other sports direct but you just get watched
August 2021 by Russell Holden
Always plenty of casual & sport related products on offer at great prices.
September 2020 by Amanda Storey
It was Rubbish queued in the street for ages !!! We were only getting his pair of work shoes . You could not get upstairs a plastic line across stairs !!!! Found out off other people in queue you had to really duck under it . Only to get only one till on and find out what first customer had over £500 of shopping!!!!!!! So took ages to get served !!!
January 2018 by FATBOY 1987
Bit cramped but good alround
October 2017 by Darren McSweeney
Quite a good selection, check the returns policy before purchase though
October 2017 by Bry marshall
Great Customer service received.
October 2017 by Kerry Tomaszko
some great bargains
October 2017 by William Knight
Fast and friendly service
