January 2024 by LM
The staff at the Barrow branch are all friendly, helpful and professional.I had excellent service throughout.
December 2023 by Clifford Charlton
First class service and friendly staff
December 2023 by dale worsley
My father had an appointment today who's 86 hard at walking and lives in Ulverston and was a total of 4 minutes late entering the your shop for his appointment. The member of staff he spoke to told him he's to late for his appointment and would have to pre book another appointment. He explained nicely about him having to travel to Barrow from Ulverston and struggling to park close to the shop and how badly his walking was. There was no way this member of staff had any compassion for my elderly father and would only talk about pre booking another appointment. She could of asked one of the options to see if he could be seen but made no effort at all. How can some who works with the members of the public be so unhelpful to elderly people. She needs to realise one day she's going to be old. My father has another appointment in a weeks time. But this will be his last visit and none of his family will ever be using spec savers ever again. The manager need to do some customer training with your staff. One very unhappy ex customer.
November 2023 by Carolyn Brumbley
Very good service throughout
November 2023 by Frank Millington
Staff Where Very Pleasant. Knowing What My Concerns.
October 2023 by Mark Spencer
Lovely staff, they can't do enough for you.
October 2023 by Rebecca Bingham
Recently attended the store for my eye test and new glasses. Very efficient staff, helpful and knowledgeable and very approachable. Offers lots of options to suit all budgets. Would highly recommend.
October 2023 by kevin hilton
staff helpful n friendly Head Office need to look at pricing new glasses n frames £158 old frames with new lenses £177 ???
October 2023 by John Gordon
all round performance was fantastic considering i live in tee-side was made very welcome thank you all
September 2023 by Jean Rawlinson
If there was a 10 star I would have given Barrow-in-Furness Specsavers staff that score.There was:A very warm greeting on arrival.Minimal waiting time.Pleasant atmosphere.Excellent manner of and information given by the Optician.Overall on leaving I felt well looked after, informed and satisfied.Thanks Barrow team. Keep up the good service.
August 2023 by Peter Phillips
I was delt with professionaly and in a good manner
August 2023 by Jo Williams
I picked my frames, then from a different desk the manager started telling me the frames would not be suitable in a very rude manor, calling me This lady , I had took glasses back in past as they weren't right, so she didn't want me to buy the frame I had choosen, everyone in the shop was looking at me , the worst part was I was with my daughter who is austisic, and we were very upset
July 2023 by michael darby
Very helpful staff
July 2023 by lynsey baptie
So good and patient with a moody teen who needed sunglasses.Quick and easy transactions
July 2023 by Dave Fletcher
Service is awful and some really rude staff.