February 2023 by Google user
Been an ok place, always had what I wanted in stock and have also replaced or refunded and faulty power tools without any problem
February 2023 by Wigan Fan
Been an ok place, always had what I wanted in stock and have also replaced or refunded and faulty power tools without any problem
June 2022 by Dawn Lawson
Always super quick with the click and collect. Also really helpful when needed.
April 2022 by nick olas
Poor staff, Poor management, low stocks and the prices are too expensive. I won't be returning.
November 2021 by Lee Brady
Always great. Would like to store stock in for all items when ordering but other than it I can't fault the place
November 2021 by Shirley Taylor
Excellent Customer ServiceFriendly staffKnowledgeable staff
July 2021 by les potter
Very efficient in getting stock ready for click and collect. Majority in stock or ordered quickly. The 2 stars are lost as there's been a few times in the past when I've received the wrong item, also an issue today (manager - see below). Unbelievably on one occasion I'd bought a 7lb sledge hammer only to be given a club hammer, to be then told it was correct. (Some people really do have poor product knowledge). I used to have to remember 100s of tools in the days before online computer systems. Also unprofessional to blame the picker in front of me when this should have been checked. Another unprofessional observation today as the manager was rather abrupt with his staff due to it being a busy period. There are better ways to communicate this without everyone in the que hearing what your saying.
July 2021 by roger sheard
Look online for the product that I was after,paid for it then got a text to say my order was ready for pickup,I was straight in & out with my order staff Very pleasant .
July 2021 by Nathaniel welham
Great service from duty manager, she looked for several items to try and find a close match for me great service.
July 2021 by lant wilson
Very handy for DIY screw fix and toolstation if one dont have what u need the other usually does
July 2021 by Linda Neale
Did click & collect, absolutely brilliant organisation on collection. All social distancing measures in place & adhered to. Very, very impressed.
March 2021 by Daniel Scotcher
Screwfix is great, everything is a great price, but finding what you want and for it to be in stock abs not order jest day can be an issue. A lot of items are next day or next day only. But customer service and price you can not complain at. Plus your never far from a screwfix and this one was a good store
February 2021 by Ian Bradley
click and collect is really easy, staff are really helpful and friendly. Fran was absolutely amazing when she recommended an alternative product which turned out to be perfect
May 2020 by Barry Patrick Bower
Has offers that are unavailable for collection or delivery, it then offers a more expensive, useless deal.
September 2019 by Polly pollard
Very good
