February 2024 by Jamie Collins
Joke of a poet service
December 2023 by Philip Bibby
My parcel sat in the CO undelivered for six days till I found an opening time and collected it.
December 2023 by Karl Mulder
This is getting worse days nothing been delivered what a nightmare even parcel's didn't turn up.hate this town need to start putting this town back where it used to be.
December 2023 by ninxq
WORST DELIVERY COMPANY EVER. I WOULD RATHER USE HERMES
November 2023 by Tracey Wallace
Should be able to rate 0, they are shocking ?
September 2023 by caroline milton
I'm not giving anymore than 1 star, because I think your delivery of letters is appalling. You need to teach your postmen to post letters through the letter box not throwing them through the railings on the landing near my front door. If I hadn't gone out there I wouldn't of known there were letters on the floor outside my flat door, one being my new bank card and an important letter from the hospital. This is happening all the time now. And I am not happy.
September 2023 by Appah
Paid for a parcel to be delivered, specifically paid extra for faster delivery so I knew I would be at home and available to receive it.The parcel sat in Preston unmoving for 4 days after the supposed delivery date and on the following Monday, as soon as the online tracking would allow me I altered the address knowing I would now be at work and not available to collect.Royal Mail seemed to ignore this and try to deliver the parcel on both the Monday and the following Tuesday to my home address and of course I was not home.Now I am left with having to wait an entire extra week and until Saturday where I can go into the office to collect assuming it?s actually open for once because these people are seemingly unable to complete the job for which they are paid.
September 2023 by Lisa clark Ismail Kaya
Shocking only open 2 hours in the morning how is someone Working supposed to collect their parcel?
July 2023 by Emily Lawson
Please could you update the opening hours when you change them? It's a ridiculous faff to get to this office as it is let alone when you check the opening hours and then when you get there it's closed.
May 2023 by Osi Adi Quddus
If there was anything less than a star thats what you should be getting.Very terrible service providers. We expected a time sensitive parcel which was paid for via special next delivery. Whoever was meant to have delivered it obviously lied and updated the tracking details as a failed delivery without leaving a card to prove this and on calling the office was told it hasn?t actually been delivered.Its been 48hours and still yet to get item delivered. There is obviously no regard for the importance of a timed delivery and service is full of lies.
March 2023 by Gray Vincent
Staff are a joke! They haven't delivered my mail for 3 months! They certainly do not deserve any pay rise!
January 2023 by #
Easy 5 stars for me, I really can't figure out the negative reviews Royal Mail service for myself has always been excellent.
January 2023 by June Madison
I do wonder why RM think it?s OK to keep my Xmas cards in their sorting offices. Totally ruined my Xmas as all my family cards haven?t been delivered. No consideration for elderly who weren?t able to see their family & not even their cards. Also, when it suits your posties they throw my parcels on the doorstep but the day before you last strike you took it away again. That was 22 December, so I will have to collect myself & hope I won?t have to queue in the cold! I have been down with flu for almost 2 weeks. Other Companies leave with neighbours or redeliver.! Any support I had for your strike disappeared when you decided 2 days before Xmas to withhold your service & I still haven?t received my Xmas. It?s the public your hurting not your employers!
December 2022 by luke azade
The post office have forgot they are running a business. Pretty sure some of the staff think they work for the Queen posting letters as a favour. Literally every time I pick up a parcel it closed due to sickness. Never mind the strikes. Go round the back and Literally 10 staff milling about.
December 2022 by Google Account Holder
Where to start. Retained a covid PCR test stating in tracking that we asked them not to deliver - completely untrue and highly irresponsible. Pushed a card through days earlier without knocking then lost that parcel. Constantly deliver my mail to various other faraway homes, causing those strangers a nuisance. Frequently deliver strangers mail at distant addresses to ours - I feel like an unpaid delivery service. They deserve the bad reviews and need to consider risks and data protection breaches too.Update 14 Nov 2022 - now redirecting other people?s mail who are not listed for redirection AND redirecting to a complete stranger?s address. This is two years of total incompetence
