March 2024 by Kelly Burnett
Absolutely disgusting 2 weeks still doctors not seen my x-ray told to phone back another day what if I'd need medication
January 2024 by Dorothy McGuire (Dot)
Been with these doctors since Dr Moir had his surgery in Rawlinson Street with Dr Gilmore. (Registered at birth in 1947). Have never had any problems at all in obtaining an appt/getting prescriptions/test results etc. One of the doctors even rang me just before closing on a Friday with my results so that I wouldn't be worried all over the weekend. Cannot understand these complaints at all.
November 2023 by Adelle Potts
Receptionist caused me a lot of stress and worry through my time at this practice I don't even know where to start. Terrible woman and it is the 1 in particular made me seem I was going mad I was constantly chasing up my repeat meds she always thinks she knows (even more than a Dr) the Dr had to come out of his clinic 1 day to tell her to give me my prescription. Cannot fault the drs I've seen here but it is along wait to see the best Dr there Dr mcquillan and Dr Burroughs.
October 2023 by stephen husband
Very rude receptionist and one particular doctor needs to find another career.Both doctor and receptionist will be getting reported. If your thinking of going here I highly recommend somewhere else.
September 2023 by John Purdam
The reception team were very helpful and friendly every time i contacted them. I definitely don't agree with some of the bad reviews given herehere.
August 2023 by Grant Price
Poor service very hard to get a appointment now since covid
July 2023 by michael darby
Amazing service
April 2023 by tracy whitworth
Been trying to see a doctor since Christmas, you book a slot online for a phonecall at a specific time and they ring you 3 hours later. Im in the process of changing to a different surgery as fed up of trying to see someone.
March 2023 by Michelle Pearce
I can only second the reviews about reception. Very rude and talk over you. I ordered a prescription via email the correct way and items were missing so I rung to find out why to be told it would be done as an emergency one and available to pick up after 5 that day the words of the lady receptionist on the Friday afternoon. I went to pick up to be told they hadn't done it so went all weekend in pain then Monday I rang again to be told they wouldn't of said that basically calling me a liar then said why was I even ringing them as they don't deal with it. I asked could I explain as it was the receptionist on the Friday who told me she could do it and it would be ready after 5. All the while she was talking over me totally not interested in anything I was trying to explain. Perhaps don't give out false info as I went up to the chemist after they told me Friday it would be there! Then again on the Monday! That was after the prescription was already mucked up the first time. Listen a bit more to patients and don't be so rude i'm hardly going to make it up and call twice at the chemists.
January 2023 by Karine Guilloteau
I don't even know where to start. Absolute joke of a place. Doctors who you have never even met make decisions about your health and your medication and don't even bother letting you know. If you want an appointment you are looking at sometime in 2088! Doctors not checking facts before writing referral letters. I won't even mention the receptionists ????
November 2022 by Jay 'JT'
If I could give less than 1 star I would. Don?t get call backs when required, they have maybe 3 decent Doctors on staff so getting an appointment with a competent Doctor is a long wait.
November 2022 by Mandy Hird
I have has no problems at all the doctors has rang me bk when ask him her to and they are so lovely and kind xxx
November 2022 by Don Finlayson
The doctors are good but the receptionists are not doing there job properly had perscription sitting there for high blood presure supposed to call but didn't and went for apointment and cancelled said tried to phone i didn't get a call my phone is always with me
November 2022 by Mark Kenny
Horrendous. Incompetent Receptionists. Only one or two decent Doctors that actually care. Not much chance of receiving an update regarding blood tests etc. I'd of given zero stars if I could.
November 2022 by Gillian Baynes
Got through to reception queries very rude woman as if I was a annoyance phoning with the amount of negative reviews you would think something would be done, haven?t a clue who they think they are
