August 2023 by a w
very unhelpful staff and didn't care
July 2023 by Stephanie Faint
Fantastic service. The staff are so lovely and helpful.
June 2023 by kev johnston
Very helpful.Always get excellent help
April 2023 by Adam
I ordered a repeat prescription on the 12th of April, it is sent to this chemist on 13th of April, I get a text from the chemist on the 19th to say it?s ready. Asked the person serving why it took so long and she said you can always ring up if you run out and we tell people it takes a week to sort a prescription out. Why does it take that long? I?ve never been told it takes a week and I?ve never been told to ring up if I run out! The person serving usually asks if I?ve got a text but not this time they asked when did I order it? What?s changed? Well I?ve changed to another friendlier and more reliable chemist!
February 2023 by Jenny Poole
The whole team is amazing. The customer service is always excellent. This is the only chemist I choose as its more than just a chemist, you are always met with a smile and provided with a service that's second to none by all the staff.Heather is one of the friendliest, yet most professional pharmacists I've met. Nothing is ever too much trouble and always makes time for any questions or advice despite being run off her feet. * And with the biggest smile :o)10/10 by far!
December 2022 by L Tyson
Wonderful service, the staff are all helpful, and the pharmacist is absolutely brilliant, she goes out of her way to be helpful (very considerate and understanding) .
December 2022 by LAUREN Tyson
Wonderful service, the staff are all helpful, and the pharmacist is absolutely brilliant, she goes out of her way to be helpful (very considerate and understanding) .
September 2022 by Yvonne Woodend
Fabulous service everytime. Staff are polite and helpful. Great pharmacy
August 2022 by John Bower
Called at dinner time, told to come back after 2pm as pharmacist on lunch. Arranged for my wife to collect for her to be told 1 item is out of stock. Not open till Monday now absolutely fantastic service, I'll just sit here with no sleep itching all weekend
January 2022 by Cameron Harris
3 issues1. With prescriptions they never do them as soon as they get them, you are always met with "the doctor has only just sent it over" (what a load of bull) which is really anoying when someone relys on a regular dose otherwise they start to withdraw. And they no longer over prescribe by a few doses to avoid this, so every time it comes to the next perscription. My other half had the joys of withdrawal.2. They can't had out prescriptions between 12-2pm because the pharmacist is always on lunch. Fantastic for people who would use there lunch hour to pick up a prescription.3. LFTs are never in stock, been 2-3 weeks without tests, went 3 times in 1 day because a delivery was due. Never turned up.
December 2021 by beth midwinter
The staff were very supportive and helpful. The ladies we spoke to showed clear compassion and understanding of our personal situation.We will definitely come back.
September 2021 by Sharon Wood
Poor service. Was sent a text stating that my prescription would be ready at 3pm today. Yet in the middle of a pandemic when you don?t want to be spending excessive amounts of time around others you have to sit and wait in excess of 40 mins only to have to prompt them and then be given your prescription blaming the pharmacist when it was the incompetent dispenser who made the mistake in not checking properly in the first place. Label clearly states it was ready at 16.28 on the day before!
September 2021 by Keith Myers
Absolutely wonderful staff, helpful, cheerful. A pleasure to use this shop and prices are also very good. Recommended 10 / 10
September 2021 by Shelley Hargreaves
Very helpful staff. Great service.
December 2020 by ClementF-1
The best chemist in Cumbria, the staff are so helpful and they always have a smile on their faces. Thank you Cohen?s.
