March 2024 by Chloe Gunning
Great garage, great service, trustworthy, quick, the best :)
February 2024 by Naz Celik
Very nice people! My cars protector was hanging down and he kindly came and pushed it back up before my long drive back to London!Thank you very much :)
February 2024 by Tasneem Ayoub
My brakes were failing and I urgently needed brake pads so I could head home the next day. After calling many garages, I came across Rap Moto garage who took my car in at 4pm and changed the pads by 2pm the next day. The team were absolutely brilliant and made sure I was back on the road ASAP - I cannot recommend them enough.
February 2024 by Stew McV
Went in to Rap motors with an issue with my tyre. Both young Colin and the old boy Simon provided an excellent service and customer experience. Colin repaired the valve and Simon blew the tyre to the correct psi. The overall cost for the repair was ZERO pounds or pence. You wouldn't get that service/price at a national garage, I'd probably have been the price of a new tyre down and getting my vehicle back 4 hours later.
January 2024 by Kash Burchett
Great service. Sorted a punctured tyre (without replacing it, saving us money) at v short notice. Would recommend.
January 2024 by Olly Foster
Just back from a short , snowy break in Grasmere. Car broke down on arrival and needed a new alternator. Colin was amazing. Came and took the car away, fixed and returned before the end of our stay. Incredible service at a very reasonable price. He went above and beyond in atrocious weather to make sure we could get away on time. Thanks so much!
January 2024 by Jonathan Speller
Fantastic Local Garage, been taking my car in for over a year and Collin and the team are great. Very knowledgeable and lovely to chat to. I always put it in with them for an MOT and service, and even they can't do MOTs they run it down to Kendal to put it through!! Reliable Local Garage
January 2024 by Matt Robb
I booked my car in for an MOT at Rap Moto however they didn?t inform me they are NOT licensed to do one. They drove my car to Kendal to a garage there and burnt through my leftover fuel and left me with a completely empty tank without even giving me a heads up. They also told me the car failed the MOT due to the front tyres needing replacing even though it had already passed at the garage in Kendal and then ordered new tyres without asking me first. They later told me it was an advisory and not required to pass the MOT. Not only that but they charged me £65 which is over the legal maximum price of £55 stated on the gov.uk website. I queried this with them and they told me ?we have to make money somehow?. Upon collecting my car it cut out as I drove around the corner due to no fuel being left. I had to push my car the last few yards after the fuel tank was empty into the BP down the street to fuel it up, if they just informed me they would be driving to Kendal I would have filled it up more. After filling up at the fuel station I then realised the tyres were nowhere near to the correct pressure as they were 2.1 on the front and it?s meant to be 2.7/2.8. While I sorted the car out my dad went to the garage to ask them what happened and the receptionist told us we need to speak to the manager Collin. The manager simply swore at my dad on the phone calling him a pr*ck and threatened to fight him for questioning their business. The manager then drove down to the garage to confront my dad and started throwing our old tires at him outside the garage and threatening him more. Really childish behaviour and could have been avoided. I?m a local in Ambleside and would have given them another chance as I?ve used them before but after this experience definitely will not be. At the end of the day they did the job but with extra charges, lack of communication and an outrageously rude manager. One of the worst experiences I?ve had at any business ever.
January 2024 by Andrew Higgins
Im a local and have lived in Ambleside for 38 years. Ive seen the ownership of this garage change 3 times now since I've been here. I've had a bad encounter a year ago here with rude staff however recently on an Ambleside community page I've seen horrendous language from the new owner towards some customers. As a business owner myself if a customer is unpleased you try treat them with respect to solve their issues especially in a small town like this where word gets around. Shocking language and I won't be taking my business to a place where they treat their customers like that!
January 2024 by Juliette Briottet
My engine light came on as I was driving up to Ambleside, called 20+ garages and eventually got through to Rap. I can?t stress enough how fantastic the service was - the mechanic came in first thing on Saturday morning to diagnose the issue and talk me through what was going on. Friendly, straightforward, and incredibly reassuring. Thank you so much, you are a star!!
January 2024 by Tom Aitchison
I contacted them after a breakdown on the A66 on Friday 29th December. I was told that they would do there best for me but could give no guarantees. These guy went well above and beyond the call of duty to help me, even coming in on the Saturday to ensure I got back on the road ASAP. I cannot thank them enough. Great work, great price, great service, wonderful result. I really can?t thank them enough. You are in safe hands here.
December 2023 by Isabelle
Absolutely fantastic service. Very friendly, great value for money. I felt really looked after, I cannot recommend highly enough
November 2023 by Amy White
An excellent garage. A really helpful team Colin and Simon absolutely sorted a problem with my Jaguar F Pace fast and efficiently and at a great price too. I cannot recommend this garage enough, these days it can be hard to trust garages but these were a genuine outfit. Thank you
November 2023 by Matthew Coombes
Fantastic service from Colin and Rap Moto after my car broke down completely on a weekend away in the lakes. Recovered my car to his garage Saturday morning and had it up and running by Monday, running better than it ever has. Thanks again!Service: General repairs & maintenance
October 2023 by Sonja Baer
As a result of driving through deep water I ended up with water in the fuel drain filter. I was able get a check up right away and thanks to Colin the van was fixed in no time. Excellent job, I highly recommend this place!
