March 2024 by Elle Angels
Ordered a North face ladies jacket. Arrived quickly. Product is as it should be. All labels are the same as other North face products purchased elsewhere. Cannot fault product or service.
March 2024 by Alexander Stelfox
Excellent store with huge range of jackets, tops and waterproofs (and other outdoor things as well), lots of staff if you need help, and reasonable prices plus lots of sale items. I bought my most recent Craghopper waterproof from here and it's been a great purchase.
January 2024 by Emily Jane
I went in for some walking boots today and the guy who helped me was really helpful. Super friendly staff and helped me find the right for me and the type of hiking I do. Highly recommend these guys if you're unsure what you're after. Good range of womens boots that are not pink/purple for once.
January 2024 by M M
I visited the store on the afternoon of Saturday 20th January to return a pair of faulty boots. The customer service was excellent, especially from Jackie who dealt with the transaction and the assistant who helped me choose a new pair. (I'm sorry, I didn't get her name, but I think it was Lenka? The boots I bought were Explorer Trek GTX LDS in a size 5 if that helps to identify the assistant). Thanks again to both of you.MARY MATTHEWS
January 2024 by Brian Sheldon
Friendly welcome and good prices on branded clothing.
January 2024 by Rowan Merlin Tierney
Amazing customer service from Lenka!!!
January 2024 by J G
Always buy my outdoor gear from here, love visiting in person when I,m in the lakes but often have used the online service too
January 2024 by Charlotte Rakowski
Ordered a product on eBay. The day it was due to arrive, Gaynor Sports Ambleside, sent a message saying they cancelled the order as it wasn?t in stock.No apology, no assistance in a replacement or substitute. Absolutely no customer service.
December 2023 by Syed Shah
Recently I bought The North Face jacket. Paid £175.98 but the Jacket I received is 100% fake . I approached these people with proof and send them pictures as puffer coming out from all over the jacket which is not normal at all. It's embarrassing wearing The North Face jacket and puffer's comes out of it from sleeves , under arm, back , shoulder, and front. All i want to mention here that this store selling fake items while receiving payment for original. I will warn everyone not to buy from this store
December 2023 by Paul K
A large outdoor store with a good selection of boots, bags, and clothes. Prices are on par with what you'll find in similar stores elsewhere. Staff were friendly, helpful, and knowledgeable.
November 2023 by Andy J Hoff
Very good after sales service I had to return the garment due to the wrong size and they refunded the money straight away. I had ordered it through Amazon so re-ordered the correct size which was delivered quickly. The staff were very helpful and friendly on the phone which was very much appreciated. I would not hesitate to recommend them!Andy
November 2023 by ellie hill
Lovely customer service. Purchased 3 things and accidentally left an item of clothing in store, they posted it back the same day, very caring!
October 2023 by Maurice White
I tried to find out about founders John & Cheryl, John and I working for the same company a lot of years ago, and then watched his empire grow. I simply want to know how they are, to catch up if possible. But no response from their son and business ceo up to now.
October 2023 by Richie Kent
Has absolutely EVERYTHING you need for a trip into The Lakes! Staff super friendly. Total value for money. A little gem in Ambleside.
September 2023 by Jon Eccleston
Yup great outdoor clothes storeCatering for every budget and very friendly helpful knowledgeable staff
