August 2025 by Donna Goodchild
Visited Costa at Ambleside one person at counter. she was not very friendly and lacking customer service skills ,a smile would of helped
July 2025 by Sharon Ward
There was only one staff member working on arrival today and she did exceptionally well dealing with a line of customers quickly and efficiently but still delivering quality and very friendly under the circumstances. I was very impressed with her
May 2025 by Pauline Heron
The staff are efficient, friendly and polite, the store was clean and they made sure tables were cleaned. We always make it a stop when we visit the lakes
April 2025 by Malinder Singh
I've been a regular at Costa Coffee in Ambleside for some time now, and each visit reaffirms why I keep coming back. The staff are consistently friendly and accommodating, always greeting customers with a warm smile. Despite the occasional busyness, they manage to serve efficiently without compromising on quality.?
April 2025 by Tom Reilly
We both enjoyed the coffee here. We asked for one cappuccino extra hot and on with only 2 shots. Staff very accommodating, welcoming and friendly during our visit. The drinks were spot on, just as we like them.
April 2025 by Emily Richards
Place is lovely, drinks were perfect and Alex was an amazing server. Will definitely be here again
April 2025 by Umar RK
Only one person was handling multiple orders, so I had to wait for ten minutes. The food selection was quite limited; they were even out of croissants.
April 2025 by Robert Salisbury
One of the best Costa I have visited. The customer service is second to none and the staff are always cheerful and friendly and of course the coffee is the best.
March 2025 by Margaret Bennett
While advertising hot rolls this Costa can only give you a selection of sandwiches toasted tea bread or toast I found it very poor for service
February 2025 by Keysia Mattocks
Great customer service
Sam was really welcoming and couldn't do enough for me
Deffo recommend
December 2024 by Chris Draper
Can?t fault the service and the usual Costa coffee standards. But seriously marked down for atmosphere - a noisy aircon unit or fan filled the space with white noise, absolutely impossible to hold a conversation.
November 2024 by Jason Bush
Had a lovely Caramel nutcracker Hot Chocolate, which they are able to make with soya milk and soya whipped cream! Staff were friendly and helpful! Nice quiet and calm environment to sit in.
October 2024 by michelle davies
The staff here are amazing. They are friendly and helpful. I have been coming here for a while and have to say they work very hard at this branch as there is usually only 1 member of staff working on their own doing everything which even when super busy they still keep smiling.
September 2024 by Fiona Elcomb
Served by Alex this morning who was the loveliest barista ever! Smiles Chats and generally interested in us and our day, in complete contrast to the bus driver who was surly and rude! Well done Costa on your staff!
September 2024 by Iain Bolton
Very disappointed, toilet facilities in a mess, service poor, tables not cleaned, sadly one to avoid
