November 2023 by Richard Coleman
Friendly staff who are helpful. Lots of choices on offer and 2 floors.
October 2023 by Karen Henderson
Was in search of waterproof clothing for geo caching in all weathers. Great range if goods, spent over 100 quid on some high quality stuff
July 2023 by Mark Breed
Very helpful. Definitely five star service.
June 2023 by Joan Cubbon
I was very impressed with the quality of the customer service and product knowledge that Jay offered. I highly recommend shopping at Blacks when you are in Ambleside.
June 2023 by Andrew Booth
Ambleside parking was difficult but choice and staff was good
May 2023 by Jay Bee
Jack was great ordered an item online for us while on holiday on Ambleside , arrived the next day, amazing customer service
April 2023 by Lynn Jones
Very good selction of walking clothes very friendly staff
March 2023 by J Simpson
Called in to look at some coats, it was time my husband changed his 30 year old Sprayway coat, we were assisted by the lovely Morgan, she was very helpful, informative and patient. This was the first shop we visited and after 3 hours and looking in all the rest returned to purchase the coat that Morgan had suggested. My husband was very happy with his shopping experience and now has a lovely smart black Berghaus coat, if it lasts as long has his last one he won't be needing another. We'll done Morgan on providing 1st class customer service
December 2022 by Jeremy Atkinson
Well stocked stall with friendly staff. Large post-Christmas sale on at the time of my visit.
December 2022 by Sharon Riddell
Today I visited Ambleside town centre as I needed to purchase a new pair of winter walking boots. The young gentleman upstairs in the boots department of Blacks was just so helpful kind and extremely knowledgeable too. He made buying a new pair of walking boots a nice easy prompt experience and I recommend this store highly even to the point I have already recommended this store to friends. Thank you so much for your amazing experience today.
December 2022 by Lynn Cooke
We regularly shop at this Ambleside shop. Today my husband purchased a pair of walking boots. We were served by Morgan. She was amazing. Nothing was too much trouble and she was able to give expert advice. This lovely girl is an asset to this shop.
October 2022 by Chris Allen
Customer service of this company is terrible. Bought some boots from Ambleside store. When i got home I found the boots cheaper online so I filled the price promise form in on the website. Got a confirmation back that the form had been received. 2 days later, had no response so phoned Gregory at head office. He claimed the form hadn't been received so asked me to fill it in again. So I said i'd fill it in while I was on the phone so he could check to see if it was received this time. He refused, claiming it wasn't possible to see if someone had sent a form or not??? Eh?? How can they even process a price promise if they can't tell if a form has been sent??? So folks it looks like the price promise advertised on their website is a complete and utter rip off. Their forms just go into a black hole where nobody ever responds. Won't ever purchase anything there again. Will stick with Cotswold Outdoors.
August 2022 by Kevin Yorke
Good sale prices. Nobody in store tells you but National Trust members get a 15% discount if you show your membership card.
August 2022 by Graham Parker
Visited Blacks in Ambleside today. What friendly, knowledgeable staff!! Thank you
May 2022 by Teresa Morrish
Went in over February half-term to buy a pair of walking boots. The young lady who served me couldn't have been more knowledgeable about the various brands, as well as how to check if the fit is good. She also showed me how to tie laces in different ways so that the boot can feel more snug on the foot.I've now been for several long walks in the new boots (I thought I'd better test them out before leaving a review) and they've been really comfortable.
